Family owned and operated for over 10 years. Serving the Cape and the Islands.Family owned and operated for over 10 years. Serving the Cape and the Islands.
We were promised a tow within one hour. The tow actually occured 6 hours later which meant that we were unable to get the car fixed until the middle of the following day. In several phone calls, we kept being told the tow truck would be there but there were traffic issues. There were no tie-ups other than normal traffic. I called three times and asked to speak with a superviser and was told that someone would call me in 15 minutes each time. I never got a call back. No discount was offered despite my request.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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