Alexandria Hyundai is staffed with expert technicians who provide quality Hyundai repair and maintenance.Alexandria Hyundai is staffed with expert technicians who provide quality Hyundai repair and maintenance.
Stay clear of these fraudsters! I purchased a new Hyundai hybrid which started having battery issues just a few months in. Made an appointment, soonest available was over a month out. I dropped the vehicle off on a Monday for them to take a look at and was "promised" 5pm pickup that same day. No communication, Tuesday comes along, give them a call and told the vehicle has not been looked at yet, call back each day over the course of the week and am unapologetically told the same thing "we haven't looked at your vehicle, no loaners available, too bad, so sad...". It's now been 5 days and my new vehicle has sat in their lot untouched, there is no communication and the service advisors stop answering your calls if they recognize your number. I was also told two days ago that the service manager would reach out... nothing. At this point they may be doing this purposefully with the hopes I'll come take the vehicle un-serviced. Will update with resolution one way or another.
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