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SureCritic / Réparation automobile / Akiki Auto Repair Inc.
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Akiki Auto Repair Inc.

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(362 Avis)
69
Écrire un avis

Détails du score

5 stars
80%
4 stars
10%
3 stars
3%
2 stars
1%
1 star
4%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
69
Score NPS ®

Détails de l'entreprise

Catégories
Réparation automobile
Contact
(617) 361-3773
Visiter le site web
Open
Heures d'ouverture

Heures d'ouverture

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
1035 Hyde Park Avenue Boston, MA 02136
Obtenir des directions

Affiliations

Akiki Auto Repair Inc.'s Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(362 Avis)
Écrire un avis
Avis récents
JB
John B.
Milton, MA
Ford Transit-250 PTV
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
04/03/2025
client vérifiéVérifié Client
0
Terrible new owners
Extremely obvious disconnected air intake parts, electrical connectors and cracked plastic were not noticed during diagnostic. Didn’t even open the hood. Family has been going here for almost 15 years and we will never go again
AW
ANDRE W.
Hyde Park, MA
Honda Accord EX
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
04/02/2025
client vérifiéVérifié Client
1
Didn’t solve my problem, surprise charges.
The shop didn’t work on my car’s issues regarding consuming the battery while off. Was charged for assessment and towing. Was told about an issue in an area that had previous been worked on there, and the shop was unable to tell me why there was a power steering hose issue, while the power steering system was replaced by this very shop not long ago.
MS
Mathew S.
Amesbury, MA
Audi A4 Quattro Premium Plus
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2025
client vérifiéVérifié Client
9
Flat tire repair
Very timely with the tow, obtaining tires and having the car ready promptly
ET
Erlyne T.
Roslindale, MA
Toyota Camry XLE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/01/2025
client vérifiéVérifié Client
10
Customer treated
They take care of their customers . When somebody gets there for a service, they take time to hear and give help patiently.
TF
Tova F.
Milton, MA
Kia Sportage LX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/29/2025
client vérifiéVérifié Client
10
Nice
It was very quick to the point. The customer service was nice
Michelle R. de Akiki Auto Repair Inc. a répondu le 03/31/2025 07:23 AM

Thank you for choosing Akiki Auto Repair, Tova. Your feedback is greatly appreciated and we are so glad that you had a 5-star experience with us. Here at Akiki Auto Repair, we value customer satisfaction above all and we pride ourselves in our community. We hope to see you again soon, have a great day!

 

SP
Steven P.
Milton, MA
Subaru Legacy L
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/20/2025
client vérifiéVérifié Client
0
Questionable work
They did work 15 months ago and yesterday quoted the same work again. Supposedly inspected the car and replaced $3000 worth of parts. Did a front end alignment and the wheel fell off in a parking lot 4 weeks later because it was rusted out!
KB
Kathleen B.
Roslindale, MA
Nissan Rogue SV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/13/2025
client vérifiéVérifié Client
10
COMMUNITY SUPPORT
Always accommodating regarding what you issues are. Friendly atmosphere at all times. Building is always clean inside and out. And I never have a long wait for service's.
I don't go anywhere else. PERIOD ❤️
Michelle R. de Akiki Auto Repair Inc. a répondu le 03/24/2025 06:28 AM

Thank you for choosing Akiki, Kathleen. Your feedback is greatly appreciated and we are so glad that you had a 5-star experience with us. Here at Akiki Auto Repair, we value customer satisfaction above all and we take pride in our community. We hope to see you again soon, have a great day!

OC
Oketha C.
Boston, MA
Toyota Camry LE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/08/2025
client vérifiéVérifié Client
9
Proficiency in customer's concerns.
To date, Akiki's customer service and mechanics are very good. Akiki upholds its warranty service. The people are courteous and friendly. I have mentioned Akiki to my friends.
Michelle R. de Akiki Auto Repair Inc. a répondu le 03/24/2025 06:12 AM

Thank you for choosing Akiki, Oketha. Your feedback is greatly appreciated and we are so glad that you had a 5-star experience with us. Here at Akiki Auto Repair, we value customer satisfaction above all and we take pride in our community. We hope to see you again soon, have a great day!

SA
Shanice A.
Hyde Park, MA
Honda Civic LX
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
03/04/2025
client vérifiéVérifié Client
5
Experience was ok
My experience was ok, I walked in and wasn’t greeted at all so I asked if they were available for an inspection and the answer was yes and they just needed keys and registration. I then asked how long would the wait be and the guy said he will ask and get back to me and he did not ask or come back he started to do something else… therefore someone else asked me what I needed and I proceed with the same question how long would the wait be and this man stood there and looked around the shop and said there’s 2 ppl in-front of you instead of telling me a time frame. Another young lady came in right after me with the same question and she was greeted, told her wait would be 15-20 mins and that there was snacks and refreshments available. I find that they choose who they wanted to greet and give good customer service to. The service of the car was pretty fast but I would only go back if it’s my last option available. Hyde park Akiki employees are rude.
VB
VERONICA B.
Hyde Park, MA
Toyota RAV4 Limited
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/01/2025
client vérifiéVérifié Client
10
Customer care
Great service/professionalism.
Michelle R. de Akiki Auto Repair Inc. a répondu le 03/24/2025 05:52 AM

Thank you for choosing Akiki, Veronica. Your feedback is greatly appreciated and we are so glad that you had a 5-star experience with us. Here at Akiki Auto Repair, we value customer satisfaction above all and we pride ourselves our relationships with our loyal customers. We hope to see you again soon, have a great day!

BA
Bernice A.
Toyota Sienna CE
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
02/26/2025
client vérifiéVérifié Client
8
Repaired my Toyota sienna shaking problem
I was more pleased with the second visit
Michelle R. de Akiki Auto Repair Inc. a répondu le 02/28/2025 01:16 PM

Thank you for choosing Akiki, Bernice. Your feedback is greatly appreciated. Please let us know what we can do to earn 5-stars from you on your next visit. Here at Akiki Auto Repair, we value customer satisfaction above all and we pride ourselves our relationships with our loyal customers. We hope to see you again soon, have a great day!

MM
Marjorie M.
Milton, MA
Toyota Corolla CE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2025
client vérifiéVérifié Client
10
I only got a computer diagnosis of my car.
The diagnostic results confirm my opinion that the car was no longer worthy of repair. It was 18 years old, used when I bought it and it had reached its end.
Michelle R. de Akiki Auto Repair Inc. a répondu le 02/28/2025 01:15 PM

Thank you for choosing Akiki, Marjorie. Your feedback is greatly appreciated and we are so glad that you had a 5-star experience with us. Here at Akiki Auto Repair, we value customer satisfaction above all and we pride ourselves our relationships with our loyal customers. We hope to see you again soon, have a great day!

PS
Paulo S.
Roslindale, MA
Land Rover Discovery Sport HSE Lux
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/23/2025
client vérifiéVérifié Client
10
Very comfortable
Very nice and friendly person and get job done ✅ fast
Michelle R. de Akiki Auto Repair Inc. a répondu le 02/25/2025 06:13 AM

Thank you for choosing Akiki, Paulo. Your feedback is greatly appreciated and I am so glad that you had a 5-star experience with us. Here at Akiki Auto Repair, we value customer satisfaction above all and our goal is always to get you back on the road safely. 

RS
Roland S.
Boston, MA
Toyota Camry Hybrid LE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/07/2025
client vérifiéVérifié Client
8
Inspection sticker
Was in and out in 20 minutes. Service was great 👍
Michelle R. de Akiki Auto Repair Inc. a répondu le 02/10/2025 09:28 AM

Thank you for choosing Akiki, Roland. Your feedback is greatly appreciated and we are so glad that you had a 5-star experience with us. Your feedback is greatly and we are so glad that you had a 5-star experience with us. Here at Akiki Auto Repair, we value customer satisfaction above all. We hope to see you again soon, have a great day!

 

MW
Max W.
Hyde Park, MA
Subaru Impreza
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
02/07/2025
client vérifiéVérifié Client
5
Lots of Jacked Up Cost
Work is good, people are good, communication is good, but the diagnostic fee and labor charges are really high. Feels like premium pricing for good but otherwise unremarkable service. And prices have increased over the last few years, too.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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