My daughter drove her car down to Portland for a check-up - all the way from Seattle - and we all feel it was well worth the trip. Great advice, great work, great price.

Client vérifié

Portland, OR

Subaru Legacy Sedan

01/09/2025

Vérifié Client

Blown cylinder

Did a spark plug job- new plugs, wiring and harness and THEN diagnosed a cylinder with zero compression.
Had to pay almost $900 for a spark plug job on an engine that then would not be drivable!
How does this happen? I just paid almost a grand for not being able to drive me car. That makes ZERO sense.

Amir S.

Portland, OR

Chevrolet Sonic

01/08/2025

Vérifié Client

Excellent service and superior car care

I have been a return customer of Affordable Car Doctor for a few years and have not once regretted or thought twice about going back. Personable, excellent automotive care and knowledge and they will always try to find a good deal for you. I cannot recommend this place enough or champion this business enough!!

Luis P.

Portland, OR

Ford Ranger

01/08/2025

Vérifié Client

Ford Ranger repair

I must say that The Affordable Car Doctor provided excellent customer service and great communication. My truck was fixed same day in less than eight hours. I would highly recommend them for your automotive needs.

Christine R.

Portland, OR

02/13/2024

Trustworthy & Reliable

Matt, Rich & the team are all fantastic mechanics! They are always up front about costs & contact me every step of the way. Anytime I’ve called them w/a problem on one of my vehicles they get me in asap. I refer them to all my friends & family. These are all good, honest guys! I’m so grateful to them!

Client vérifié

Portland, OR

smart fortwo

01/10/2024

Vérifié Client

Didn't Communicate Service Capabilities

We brought in a Smart car to get looked at and fixed - after they did the diagnostics, they told us they didn't work on Smart cars and couldn't even get parts to fix it. I would have never brought it in in the first place if I had known that and would have greatly appreciated it if they had told me this when I was first making the appointment. This ended up being a waste of our time and money. They also don't live up to being affordable they have higher diagnostic fees than I've paid at other shops ($200+). They were nice enough but the lack of transparency combined with the cost is a big no go.

Rich J., Owner de Affordable Car Doctor a répondu le 01/10/2024 07:28 AM

This is Rich the owner, im sorry this experience went to this place for review. I was really hoping u would pick up car before noon while i was here i really wanted to talk to u about what we found in our therow inspection for good communication because we found issues u cant find without a inspection, This would have been found in a pre-purchase inspection car would have been red flags.. sorry that there was a break down of that or miss understanding. My tech. acually has work on lots of smart cars in the past at his other shop. it drives just like most smart cars deffinately feels different then most. but we found numerous electrical communication issues that could be causing some of what u feel driving. someone in past replaced the computer and the speedometer cluster and they didnt do the required reprograming to match the vin# and car so thats the main reason i could go any further with it. Im not even sure that it could be sold like that, im just not sure. . My hope was that this information i thought u would go back to were u purchased have a conversation with them. also u as owner u needed this info, so u dont spend alot of money on car when this grograming needs to happen 1st, and im not 100% sure where u get that done, unfortunatelly its little tehnical may need dealership for that.
( communication is key here, apolagize for the miss on this 1) Rich

Mike M.

Portland, OR

Chrysler 300

12/08/2023

Vérifié Client

This is my 3rd time visiting the car doctor. And I have only experienced nothing but excellent service and repairs on my vehicle. Matt and his team are nothing but professional. Customer service is top notch. Thanks guys

I have had 3 visits to the car doctor recently. And every time my experience has been top notch. Matt and his team are nothing but professional. The customer service was excellent. Thanks Matt and to your team. If my car needs more doctor care I know to go see Matt .thanks again.

Bethany S.

Portland, OR

Mazda Mazda3

11/27/2023

Vérifié Client

Exceptional service

Honest, thorough and informative. I appreciate the open communication these guys offer. No surprises. They walk you through each step from diagnostic to repair giving you the option to pursue or postpone. Zero pressure.

Client vérifié

Portland, OR

Nissan Quest

11/22/2023

Vérifié Client

Good service, kind considerate people.

I had a prior bad experience where some scumball let a 17 year old kid, paid for a pro, do a tune up and the spark plugs were put in so loose that it did not run right. Most shops would not just replace plugs and wanted a diagnostic charge etc. They were very kind to take my word that the spark plugs were not right and they did just replace them and now my van runs good again. I would trust them.

Bret B.

Subaru Legacy (Natl)

11/06/2023

Vérifié Client

Excellent service. Affordable and fast.

My Subaru was towed to the garage on a Saturday and back on the road by 2pm Monday!

Mike M.

Portland, OR

Chrysler 300

10/12/2023

Vérifié Client

Excellent service. Excellent job

Thanks for a great job on replacing the brakes on my vehicle. The service and the customer service was awesome. I recommend your shop ( The Car Doctor ).to anyone with car care needs. I will be a return customer as needed. Thank you again.

Rich J., Owner de Affordable Car Doctor a répondu le 10/13/2023 07:57 AM

Your very welcome, and we are here when you need us!

Khup S.

Portland, OR

Mazda CX-7

10/10/2023

Vérifié Client

Doing fast and fix secured

Perfect

Victor F.

Beaverton, OR

Jeep Patriot

09/28/2023

Vérifié Client

Excellent

Always well taken care of at the affordable car doctor . Richard has a great crew working for him!!!??????

Rich J., Owner de Affordable Car Doctor a répondu le 09/29/2023 07:56 AM

Great talking to you yesterday Vic, glad we could fix your Jeep and get you some heat again!

Brian W.

Portland, OR

Kia Sedona

09/09/2023

Vérifié Client

Top notch service

Best experience I’ve ever had at a car shop good people doing the right thing hard to find in the world today

Rich J., Owner de Affordable Car Doctor a répondu le 09/11/2023 08:32 AM

Thank you Brian glad to get your vehicle back on the road!

Shelley M.

Portland, OR

Honda Accord Sdn

09/05/2023

Vérifié Client

Great place

This place is great! They are fair and fast. They are my go to place for anything auto related. Highly recommend.

Rich J., Owner de Affordable Car Doctor a répondu le 09/06/2023 08:04 AM

We try our best thanks for coming to us!

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