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Advanced Automotive Tech Inc

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(566 Avis)
89
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
89
Score NPS ®

Détails de l'entreprise

À propos

Advanced Automotive is family-owned and operated and we use the latest diagnostic equipment to guarantee your vehicle is serviced correctly while maintaining your manufacturer’s warranty. We only use quality replacement parts, and our technicians are ASE-certified. Call us at (307) 742-6006 to schedule an appointment or just stop on by. Advanced Automotive is family-owned and operated and we use the latest diagnostic equipment to guarantee your vehicle is serviced correctly while maintaining your manufacturer’s warranty. We only use quality replacement parts, and our technicians are ASE-certified. Call us at (307) 742-6006 to schedule an appointment or just stop on by.

Catégories
Réparation automobile, Réparation de transmission, Entretien de la voiture
Contact
(307) 742-6006

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure des montagnes (É.-U. et Canada)
600 S 2nd St Laramie, WY 82070-3618
Advanced Automotive Tech Inc's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(566 Avis)

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Continuez à lire les avis recommandés


JG
gravatar
jackson g.
Laramie, WY
Cet avis est actuellement en attente de vérification de l'entreprise.
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
05/05/2025
0
Horrible customer service
So to start off. on April 7th I called advanced for a quote on an engine cleaning and tumbling. they gave me a quote of 120$ I took notes on this and compared it to places in my general vicinity. i told them l'd look for a plate for the engine but just for the time being, I wanted a hot tank and a tumble. he told me it would be a week or so due to employee circumstances. Completely under stand it, stuff happens. between the 7th of April and the day I picked it up on the first of may, they contacted me twice the day before it was done and the morning of. communication problems again I get it. stuff happens, where my problem comes in. On the afternoon of the first of may I headed in and was very respectful to the service manager behind the front desk. He told me it would be approximately 243$ aka double what he first quoted me.
This was given to me without any reasoning or justifica-tion. I asked him about it in a respectful manner mentioning that when I called 4 weeks prior I had noted he gave me a quote of 120$. He immediately throws away the 243$ repair copy and changes his price on the computer to 120$. then he askes me "do you go to the tech here" I replied with "yes sir" He then tells me "that makes sense all you kids do is b*itch and complain". then proceeded to tell me I don't know the difference between a quote and a final statement. Im not sure if he gets paid on commission or salary with a bonus but regardless talked to anyone let alone a customer is unacceptable. then trying to upcharge me on a job that was extremely small. I was planning on bringing other work there but since this interaction I will NEVER recommend anyone to there service. looking back I should have drove down to Colorado. After that interaction I asked for the owners number and he happily gave me Leonards name and number and told me "feel free to call him he will agree with me". I left Leonard a long voicemail right after explaining my incident and it being 4 days later he has not tried to contact me other than there automated customer service text. I would love to speak to the owner call or in person. the ball is in there court.
advanced automotive doesn't care about students or there customer service reputation here in Laramie.
Along with ALL of this I will be informing every student that atends wyotech to not bring there business here.
And there is no way they can have almost 600 reviews on there website while having 6 reviews on yelp. One having a "4.8" and the other being a "3" Ball is in your court Leonard.

TH
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Tom H.
Port O Connor, TX
Cet avis enfreint la politique de révision de SureCritic.

JD
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John D.
Laramie, WY
Cet avis enfreint la politique de révision de SureCritic.

JN
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Jessica N.
Laramie, WY
Cet avis enfreint la politique de révision de SureCritic.

4 sur 4 résultats
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