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Advance Auto

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(68 Avis)
90
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
90
Score NPS ®

Détails de l'entreprise

Contact
(626) 793-5656

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
1234 E Walnut St Pasadena, CA 91106
Advance Auto's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(68 Avis)

WO
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Wil O.
Pasadena, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/17/2025
client vérifiéVérifié Client
10
Great service
Went into the shop for a second opinion after being told I needed a new engine. Turned out not needing a new engine, Omar and the crew took care of the problem for a small fraction of the price and truck is running great.
The Team a., Owner / ceo de Advance Auto a répondu le 04/20/2025 09:38 AM

We appreciate your feedback regarding your recent experience at our shop. It is always our goal to provide effective solutions for our customers, and we are glad to hear that Omar and the team were able to resolve your issue efficiently. Ensuring that you received the right care for your vehicle at a reasonable price is very important to us. Thank you for trusting us with your repairs.


Client vérifié
Los Angeles, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/10/2025
client vérifiéVérifié Client
10
Oil change and service
Prompt and conscientious and able to get me in and out like they said they would with my old work truck.
The Team a., Owner / ceo de Advance Auto a répondu le 04/13/2025 09:39 AM

We appreciate your positive feedback regarding your recent experience. It's great to hear that our team was able to assist you promptly and efficiently with your work truck. Providing quick and reliable service is a priority for us, and we are glad to know we met your expectations. Your support means a lot to us.


MM
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Mia M.
South Pasadena, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/05/2025
client vérifiéVérifié Client
10
A/C & Other Repairs
Omar and James are awesome! James listened patiently as I explained the concerns I had with my 2013 KIA. I was terrified the car would need a whole new A/C system and was happy to hear it was just a broken hose that needed to be repaired. They also did my brakes and changed the oil. These guys even stayed past closing to make sure I had my car back for the weekend.

Sometimes, when ownership changes at an auto shop we’ve learned to trust we worry that the service or good pricing wont be the same. I can tell you that this is not the case at this shop. The service is excellent and Omar is the best lead auto technician, his team is awesome, and I will always take my car to them for any servicing needs.

A/C works perfect and in time for summer and car runs great! Thank you 🙏🏼!!!!
The Team a., Owner / ceo de Advance Auto a répondu le 04/05/2025 10:53 AM

It is gratifying to hear about your positive experience at our shop. We appreciate your recognition of Omar and James, who are dedicated to providing excellent service to our customers. Understanding your concerns about your vehicle, and promptly addressing them, is what we strive for. It is also wonderful to know that your A/C is functioning well, just in time for summer. Your business and trust in us for your vehicle needs are genuinely valued.


MO
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Marina O.
La Crescenta Montrose, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/01/2025
client vérifiéVérifié Client
10
Excellent work
Good price great job professional tech
The Team a., Owner / ceo de Advance Auto a répondu le 04/04/2025 09:39 AM

We appreciate your feedback and are glad to hear that you were satisfied with the pricing and the professionalism of our technician. Providing quality service at a fair price is important to us, and your positive experience reaffirms our efforts. Thank you for choosing us for your automotive needs.


RB
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Ruth B.
Pasadena, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2025
10
Good Experience
I went to Advanced Muffler for installation of my Cat Shield. James did the work and was professional, answered all my questions and, to my surprise, price was reasonable.

Thank you James. I will return when my car needs maintenance service and any repairs.
The Team a., Owner / ceo de Advance Auto a répondu le 04/03/2025 09:39 AM

We appreciate your feedback regarding your recent visit to Advanced Muffler. It is encouraging to hear that the installation of your Cat Shield was handled professionally and that your questions were answered thoroughly. Providing value and reasonable pricing are important to us, and it’s great that you experienced this during your visit. We look forward to assisting you with any future maintenance or repair needs. Your trust in our services is important to us.


GO
Gabriela O.
San Gabriel, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2025
client vérifiéVérifié Client
10
Great Service
They have friendly reliable service, the staff is very nice. And they always get the job done.
The Team a., Owner / ceo de Advance Auto a répondu le 03/31/2025 09:37 AM

We appreciate your positive feedback regarding our friendly and reliable service. It is encouraging to hear that our staff has consistently met your expectations. Your support motivates us to continue delivering quality service. Thank you for choosing us for your automotive needs.


Client vérifié
Rowland Heights, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2025
client vérifiéVérifié Client
7
Fixed my transmission.
Awesome service overall.
The Team a., Owner / ceo de Advance Auto a répondu le 03/31/2025 09:37 AM

We appreciate your feedback regarding your recent experience with our service. It is encouraging to know that you found our service to be awesome. Your support is valued, and we look forward to continuing to meet your automotive needs.


LG
Luis G.
Pasadena, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2025
client vérifiéVérifié Client
Catégorie : Service
Luis said they were very thorough and friendly.
Recommandé
The Team a., Owner / ceo de Advance Auto a répondu le 03/31/2025 09:37 AM

We appreciate your positive feedback regarding your experience with our team. Our goal is to provide thorough and friendly service to all customers, and it's rewarding to know that we met your expectations. Your support is important to us, and we look forward to continuing to serve you in the future.


DC
Dore C.
Altadena, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/21/2025
client vérifiéVérifié Client
10
Best Automotive Service innPasadena
Omar and his team of mechanics do great work. Always friendly and professional. Expert automotive service.. Omar consistently goes the extra mile to provide the best customer service.
The Team a., Owner / ceo de Advance Auto a répondu le 03/24/2025 09:36 AM

We appreciate your feedback regarding the exceptional service you received from Omar and his team. It is rewarding to know that their friendly and professional approach, along with their expertise, made a positive impact on your experience. Your recognition of their dedication to going the extra mile truly reflects their commitment to customer satisfaction. Thank you for choosing us for your automotive needs.


PC
Parrish C.
Pasadena, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/20/2025
client vérifiéVérifié Client
10
Dependable and available always
Always dependable and available . Inspite of busy day. They always find time for our repair or oil change.
The Team a., Owner / ceo de Advance Auto a répondu le 03/23/2025 09:40 AM

We appreciate your feedback and are glad to hear that you find our services dependable, even during busy times. Providing timely and efficient assistance for repairs and oil changes is important to us, and it is encouraging to know that our efforts have made a positive impact on your experience. Thank you for choosing us for your automotive needs.


MG
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Mike G.
Altadena, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/17/2025
client vérifiéVérifié Client
9
Friendly and prompt service.
Received an upfront analysis, quick remedy and reasonable bill. Will most certainly come back again if services are required.
The Team a., Owner / ceo de Advance Auto a répondu le 03/20/2025 09:40 AM

We appreciate your positive feedback regarding your recent experience. It is great to hear that you found our analysis thorough, the remedy prompt, and the billing reasonable. Your satisfaction is important to us, and we look forward to serving you again in the future should you need further assistance. Thank you for choosing us for your automotive needs.


JA
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Jeff A.
Arcadia, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/27/2025
client vérifiéVérifié Client
10
Very Happy Customer
I took my older car to Advance. I haven't taken the best care of my car, but when I had a big problem, a friend recommended Omar at Advance Auto. What a pleasant surprise. Friendly knowledgeable service. They found the problem quickly, and the cost was reasonable. The turn around time was quick. I will be going back, and recommending them to others.
The Team a., Owner / ceo de Advance Auto a répondu le 03/02/2025 09:38 AM

Thank you for sharing your positive experience with us. It’s great to hear that our team was able to efficiently identify the issue with your car and provide friendly, knowledgeable service. We strive to create a welcoming environment for all our customers and are pleased that you found the turnaround time and costs to be satisfactory. Your willingness to recommend us is genuinely appreciated, and we look forward to assisting you with any future automotive needs.


DP
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Debra P.
South Pasadena, CA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/20/2025
client vérifiéVérifié Client
10
Catalytic Converter Replacement
The guys at the shop very helpful and knowledgeable. The work was done correctly.
The only complaint I have is that they need to keep the customer informed as to the status of their repairs.
Nonetheless I would definitely recommend them.
The Team a., Owner / ceo de Advance Auto a répondu le 02/23/2025 09:37 AM

We appreciate your feedback regarding your experience at our shop. It's great to hear that our team was helpful and knowledgeable in addressing your needs, and we are pleased that the work was completed correctly. We understand your concerns about communication during the repair process and will take this to heart as we strive to improve our service. Customer satisfaction is important to us, and keeping you informed is a vital part of that. Thank you for recommending us; your support means a lot.


RM
Robert M.
Altadena, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/20/2025
client vérifiéVérifié Client
10
Quick expert service
Expert technician, very Knowledgeable and resolved the issue
The Team a., Owner / ceo de Advance Auto a répondu le 02/23/2025 09:37 AM

We appreciate your feedback regarding your recent experience with our technician. It's encouraging to hear that their expertise and knowledge made a positive impact on resolving your issue. Your satisfaction is important to us, and we strive to provide quality service to all our customers. Thank you for choosing us for your automotive needs.


JD
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Joseph D.
Pasadena, CA
Honda Accord
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/19/2025
client vérifiéVérifié Client
10
There are never any “do overs”. The work is done when they say it’s going to be finished. I have been dealing with Advance for several years without complaint.
Advance is the best auto repair shop in the city.
The Team a., Owner / ceo de Advance Auto a répondu le 02/22/2025 09:38 AM

We appreciate your feedback and are pleased to hear that you consider Advance Auto to be the best auto repair shop in the city. Our team is dedicated to providing excellent service and quality repairs, and it's gratifying to know our efforts resonate with our customers. Your support means a lot to us as we strive to maintain high standards in our work.


1-15 sur 68 résultats
Bons de services et publications
We're revved up reading your kind words! 🚗💨 No matter how busy it gets, we’re always here to keep your ride cruising smoothly. Thanks for trusting us with your auto needs! #AutoCare #DependableService
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Thanks for the positive vibes! 🌟 We're thrilled you appreciated our upfront analysis and speedy service. We like to call ourselves the “car whisperers” for a reason! 🚗🔧 Looking forward to helping you again! #CustomerSatisfaction #AutoCare
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🚗✨ We're thrilled to turn your car troubles into happy motoring! Thank you for trusting us with your ride. We're glad Omar and the team could get your wheels back on track—fast and friendly! See you again soon! #AdvanceAuto #CarCareMagic
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Thanks for the high praise! 🚗 Our team loves getting under the hood and solving problems. We're thrilled to know our expertise helped you out! Remember, we're here to keep your ride running smoothly. 🛠️ #AutoCare #ExpertService
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We're revved up to hear that Advance is considered the best auto repair shop in the city! 🚗💨 We strive to keep your wheels rolling smoothly, one customer at a time. Thanks for the love! ❤️ #BestInTheBusiness #AutoCare
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Thanks for cruising by and trusting us with your ride! 🚗✨ We love diagnosing cars, no appointment needed! Our prices are reasonable, but our customer service is priceless! Come back soon for more auto adventures! #AutoCare #CustomerLove
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Thanks for the fantastic review! 🚗💨 Our team knows that life doesn't wait, so we aim to get you back on the road fast (with a smile, of course!). Big shoutout to Adrian, Omar, and James for their excellent service! 🙌 #SpeedyService #AutoHeroes
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Wow, 40 years of trust? That deserves a standing ovation! 👏 We're thrilled to have amazing customers like you with us through the decades. Here’s to many more years of smooth rides together! 🚗💨 #CustomerAppreciation #AdvanceAutoFamily
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Thanks for the fantastic shout-out! 🌟 We aim to make every visit a smooth ride. Looking forward to keeping you on the road with more wonderful experiences! 🚗💨 #AdvanceAuto #CustomerAppreciation
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Thanks for the awesome review! 🚗 Our team takes pride in being the "pit crew" of your auto needs—always on time and ready to help. We’re thrilled you had a great experience! Keep cruising with confidence! 💪 #AutoExcellence #DriveHappy
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Thanks for the shout-out! ? We believe honesty is the best policy, especially in auto maintenance! ? We're here to keep your ride running smoothly and your wallet happy. ?? #AdvanceAuto #HonestService
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Thank you for the fantastic review! ?✨ We’re thrilled to be your go-to auto shop—no more muffler mysteries! Honesty and reliability are our top gears! Ready to keep your ride smooth! ?️ #AdvanceAuto #TrustYourMechanic
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We're thrilled to hear about your amazing experience with Omar! ?? Finding that sneaky left wheel bearing instead of the exhaust leak? Talk about a plot twist! ? Thanks for choosing us to keep your ride smooth. Happy driving! #AutoCare #HappyCampers
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Thank you for trusting us with your brake needs! ?? We’re here to keep your car (and your sanity) running smoothly—no arm or leg required! We appreciate your recommendation and can’t wait to see you for those front brakes! #AutoCare #CustomerJoy ?
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Thanks for the shout-out! ?✨ We're thrilled to hear your auto inspection was timely and easy on the wallet. Our team loves to keep your ride in top shape without breaking the bank! ?️ #AutoCare #CustomerAppreciation
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We’re thrilled to hear you think we’re muffler maestros! ?? Our amazing team is always here to provide fantastic service for all your automotive needs. Thanks for the love! ? #AdvanceAuto #MufflerMagic
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Thanks for the kind words! We're thrilled your ride is running smoothly. ?✨ Our team loves making cars happy—it's like therapy for them! ? Keep cruising, and let us know when you need a pit stop! #AutoCare #5StarService
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We're thrilled to hear we got you back on the road in no time! ?? Clear communication and speedy service are our specialty. Thanks for trusting us with your ride! Keep cruising! ? #AutoCare #FastService
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Thanks for the fantastic review! ?? We're not just fast; we're professional too! Our team is here to get you back on the road in no time. Drive safe and see you soon! #AutoCare #SpeedyService
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Thanks for the glowing review! ? We're thrilled that we could make your first visit smooth and satisfying—even if you strolled in like you owned the place! ?? Your recommendation means the world to us. #CustomerSatisfaction #AutoExperts
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We’re thrilled you trusted us to keep your ride safe! ?? Our team loves finding and fixing those sneaky problems faster than you can say "brake check!" Your safety is our top priority. Thanks for the shoutout! ? #AutoCare #SafetyFirst
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We’re revved up to hear about your experience! ?? Omar, Fernando, and James are the dream team for classic car lovers! Thanks for trusting us with your ’69 Mustang. We’ll keep cruising together! ? #CustomerAppreciation #AdvanceAutoFamily
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We’re revved up to hear you trust us with your family cars! ?? Finding those hard-to-get parts is our game, and fair prices are our jam! Thanks for choosing us to keep your rides running smoothly. ? #AutoExperts #TrustInUs
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We’re thrilled to hear you’re revved up about our service! ? Your trust means the world to us, and we can't wait to keep your car in top shape! Here’s to many more miles together! ?️ #AutoExcellence #CustomerAppreciation
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We're thrilled to hear you had a "plus" experience with us! ?? Our techs are like car whisperers, always ready to save the day in no time. Thanks for choosing Advance Auto! We’ll keep the good vibes rolling! ?✨ #CarCare #AdvanceAuto
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Thanks for the shout-out! We're thrilled Omar's got you covered with top-notch service and fair prices. We’ll keep the engines running smoothly! ?? Your trust means the world to us! #AutoCare #TrustworthyService
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?? We're thrilled to hear about your seamless Jeep frame fix! Omar's welding skills are top-notch—just like our service! Thanks for trusting us with your ride. Remember, we keep your wheels turning! ?✨ #AdvanceAuto #CustomerAppreciation
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Big shoutout to our superstar mechanic, Omar! ?✨ When it comes to car care, we've got the best in the biz. Thanks for trusting us with your ride—your recommendation means the world! ? #AutoExperts #TrustThePros
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Thanks for revving up our day with your 5-star review, Eric! ?? Fast service and reasonable prices - that's music to our ears! Come back soon! #HappyCustomers #AutoRepairs
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? We're glad we could help you out! Thanks for the 5-star review, and we're happy we could save you from a compressor conundrum. ? #HappyCustomers #AdvanceAuto
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Hey there, Sabrina! ? We're thrilled to have earned your trust and loyalty over the years. Thank you for your kind words and for being a part of our extended auto family! We'll keep those wheels rolling just for you! #CustomerAppreciation #AdvanceAuto
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?We appreciate your trust in us! Our team is thrilled to keep serving you. We're here to keep those wheels spinning! ?? #CustomerSatisfaction #AdvanceAuto
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Thanks for the 5-star review, Marina! ? We're revved up to hear that you enjoyed our service! ? Your support means the world to us! #HappyCustomers #AutoCare
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Thanks for the great review, Glenn! ? We're thrilled that Omar and James provided trustworthy service. Let's keep those cars running smoothly! #TrustedMechanics #FiveStarService
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? Thanks for the stellar review, Brad! We're glad to be your go-to for 20 years! ? Our team is thrilled to have kept your wheels turning professionally and economically. #CustomerSatisfaction #20YearsStrong
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Woo-hoo! ?? Thanks for the stellar review, we love keeping your wheels in top shape. From vintage to swanky, we've got you covered. #AdvanceAuto #CarCare
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