The end result of the repair was very well done, which is all I'm asking for from a bodyshop, but their communications were excellent, as well. There was some delay due to a glitch in their paint system, but I was kept informed the entire process.
I didn't have to rent another car during the repair so the delay had minimal financial impact.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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Vérifié Client
I didn't have to rent another car during the repair so the delay had minimal financial impact.