First off I noticed the trunk light does not work anymore, whereas it did prior to my service. Second I noticed several grease marks on the front end of my car, after paying $2800 in service I expect a clean car to be returned. Third, I had to sign three signatures on the service order but received none of the pages I signed as my copy so I really do not know what I signed and what I have on my service orider - they may not even match up.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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