804 Auto Repair is a locally owned, full-service automotive repair shop in Richmond, VA. We provide maintenance, diagnostics, and repairs for drivers throughout Chesterfield, Midlothian, Bon Air, and the greater Richmond area. We know how important it is to find a Richmond car service you can rely on, so your satisfaction is our top 804 Auto Repair is a locally owned, full-service automotive repair shop in Richmond, VA. We provide maintenance, diagnostics, and repairs for drivers throughout Chesterfield, Midlothian, Bon Air, and the greater Richmond area. We know how important it is to find a Richmond car service you can rely on, so your satisfaction is our top priority each and every day. ...more
Vérifié ClientWe appreciate your loyalty over the past six years. It is concerning to hear that you have not received notifications upon completion of your maintenance, and we understand how important the inspection report is for keeping track of your vehicle's condition. We have recently switched our software and are looking into having that corrected asap. Your feedback on the handwritten windshield sticker is also noted. We want to ensure that our customer service continues to meet your expectations.
That the work is complete. And the lovely inspection report that used to be emailed is also no longer. And just today I noticed that the windshield sticker is handwritten. Why are we becoming less tech savvy in 2026? We will still go there but these small customer service changes are a bummer