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3B Auto Inc

Score moyen
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(63 Avis)
92
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
92
Score NPS ®

Détails de l'entreprise

À propos

The Official Auto Repair Facility of the Worcester Red Sox
At 3B Auto Inc, we understand that car accidents can be stressful, so we work with all insurance companies to ensure that your vehicle is repaired to factory standards. Additionally, we provide detailing services to help restore your vehicle to its original condition after a
The Official Auto Repair Facility of the Worcester Red Sox
At 3B Auto Inc, we understand that car accidents can be stressful, so we work with all insurance companies to ensure that your vehicle is repaired to factory standards. Additionally, we provide detailing services to help restore your vehicle to its original condition after a collision.

Our team of experienced and skilled technicians has the expertise and knowledge to handle all your auto repair needs. We use the latest technology and techniques to diagnose and repair your vehicle, ensuring that it’s always in top condition.

As the official auto repair shop for the WooSox, we take great pride in providing top-notch services to our clients. We also partner with local organizations such as Veterans Inc. and Kars for Kids to give back to our community.
...more

Catégories
Réparation automobile, Entretien de la voiture, Entretien de la voiture
Contact
(508) 762-9740

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
18 Canterbury St Worcester, MA 01610
3B Auto Inc's Avis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(63 Avis)

RN
gravatar
Richard N.
Worcester, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/25/2025
client vérifiéVérifié Client
10
Best service in town!
My wife found 3B auto a few years ago!
Great people super service and honest prices!

Client vérifié
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
06/24/2025
client vérifiéVérifié Client
6
Good work but not the best at communication
When I first started bringing my car in for maintenance I really liked their communication and they always do a good job. I appreciate that you could review statements and approve additional work through your phone while they have your car. However, I feel that their communication has declined and it has been a bit frustrating. I recently left my car with them for a week while I was out of town to repair damage to the roof/frame. The work they did was good, however I was very disappointed to find out it still was not finished and ready to be picked up the following week on Monday. I had been clear about needing it to travel to work by then, and was told a week should be plenty of time for the work. I had not been contacted at all throughout the week to let me know of any issues or update me that it would not be finished by then. They were apologetic, and overall I think they do well for general maintenance. However, I’m not sure I would return for larger repair work given this experience and prior communication issues trying to schedule an appraisal.
Vinh L. de 3B Auto Inc a répondu le 06/25/2025 12:21 PM

Thank you for your feedback, and we truly appreciate the opportunity to work with you. We're glad we were able to complete the job in just one week for you, even though projects like this typically take two weeks or more. Our goal is always to deliver high-quality work as efficiently as possible.

We sincerely apologize for not reaching out on Friday to let you know we’d need a few additional hours Monday morning to finish up. That was an oversight on our part, and we completely understand how important clear and timely communication is.

As for the appraisal, we understand how frustrating delays can be. Unfortunately, that process is handled entirely by the insurance company and is outside of our control.

Thank you again for your patience and understanding. Please don’t hesitate to reach out if there’s anything else you need.


RC
Richard C.
Worcester, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/24/2025
client vérifiéVérifié Client
10
Truck Repairs
Always professional and courteous.

Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/27/2025
client vérifiéVérifié Client
8
Great Job
Very professional and the work was exactly as explained.

TK
gravatar
Thu-Ha K.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2025
client vérifiéVérifié Client
10
oil change and tire rotation
All the staffs there are wonderful and sweet. I came there for an oil change and tire rotation and they did a great job.

NR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/10/2025
client vérifiéVérifié Client
10
Very honest work on my car and good price
The ladies working in front were very honest and communicative! I never felt safer as a client and having my car with them. Having a broken down car leaves people in a very uncomfortable position and they made it easy. Their prices were awesome too. I’d highly recommend them and I will be back!

HN
Hieu N.
Worcester, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/22/2025
client vérifiéVérifié Client
10
Fast knowledge
They know it all n do it all.

DP
Daniel P.
Worcester, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/17/2025
client vérifiéVérifié Client
10
Oil change
You guy simple the best
Thanks.

DL
gravatar
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/15/2025
client vérifiéVérifié Client
10
Best experience
3B did an amazing job taking care of my '01 XJ! Fine pricing, great communication, updates throughout the process via the text app making it a worry-free experience. Technicians were on point, and the quality of work shows. Highly recommend this shop to get your wheels back on the road 😁

TL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/12/2025
client vérifiéVérifié Client
10
Love 3B
I struggled to find an honest mechanic in Worcester but Vinh and the ppl at 3B are always very fair in pricing and have gone above and beyond to help me with my car needs. Cannot recommend enough! 11/10

Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2025
client vérifiéVérifié Client
10
Great service
Overall, great experience and great work.
Vinh L. de 3B Auto Inc a répondu le 04/10/2025 12:28 PM

Thanks so much! We’re glad you had a great experience with us. Always here to make sure your car’s in top shape—see you next time! 🚗✨


RC
Richard C.
Worcester, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2025
client vérifiéVérifié Client
10
Car Repairs
Very pleased with the professionalism and courtesy of the staff at 3B Auto. Wouldn’t bring my car anywhere else.
Vinh L. de 3B Auto Inc a répondu le 04/10/2025 12:28 PM

Thanks a bunch for the kind words! Means a lot that you trust us with your ride. We’ve got your back anytime you need us—appreciate you! 🚗🙌


Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/27/2025
client vérifiéVérifié Client
8
Diagnosis+Alternator and Battery replacement
I provided my own alternator and the total cost was about $420. Diagnosis was $60 I believe and Labor was $120 per hr.
The staff is very friendly and were forgiving when I had a delay with my chosen alternator. I’ve been before and I’ll be back again for future repairs. Highly recommend.
Vinh L. de 3B Auto Inc a répondu le 04/10/2025 12:27 PM

Thanks for the awesome review! Super glad we could get you sorted and back on the road. Always a pleasure having you in, and we’ll be ready for ya next time! 🚗🔋💪


AJ
Arthur J.
Worcester, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/13/2025
client vérifiéVérifié Client
10
In and out
Very flexible, worked with me to get the repairs completed within my schedule. Work was completed promptly and professionally. Estimate and completion texts were a nice touch.
Vinh L. de 3B Auto Inc a répondu le 04/10/2025 12:25 PM

Thanks a ton for the awesome review! So glad we could work around your schedule and keep things smooth and easy. Happy to hear the texts came in handy too. Swing by anytime—always here to help! 🚗👍


Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/08/2025
client vérifiéVérifié Client
10
5 stars
Great service !
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