Have had 1023 Diesel work on my 2003 7.3 multiple times since I have owned it. They were recommended by a friend and I know why. Great experience all around. Very knowledgable about the older diesels and they have made every experience enjoyable. Can’t recommend enough.
1023 Diesel kept me informed of the progress on the repairs which they diagnosed in a proficient manner. They completed the repairs in a timely fashion and did not make repairs that were unnecessary. I would highly recommend them for your service.
JB
JOE B.
Dodge Pickup
03/13/2023
Vérifié Client
10
warrantee work
i had some new airbags installed on my truck as my old set were over 15 years old. Everything went great but i noticed there was a slow leak in one of the lines. The shop took it back and fixed the problem , no questions asked. This group always stands behind their work.
This is my 2nd time using 1023 and again,
Exceeded expectations.
They were communicative and kept me apprised every step of the way while assessing my truck. They were efficient in problem solving the unknown issues and I feel we’re timely in fixing the multitude of mechanical issues in my truck.
My normal repair shop was busy and couldn’t get me in, they referred me to this shop telling me they were an honest shop. They were not. They quoted me a repair price and I okayed it. When I went to pick up my truck my repair invoice was $800.00 more than I was quoted. They couldn’t logically explain most of the charges. I’m not a complainer, but in this instance I genuinely felt I got taken advantage of, got ripped off! I spoke to both Edward and the owner, Robert. He was only willing to refund $150.00. I reluctantly took that, but told them I was not satisfied. The shop that recommended them also went over their invoice and was baffled at the charges on the invoice. I’m blessed not to have been financially ruined by this blatant act of crookedness. Not only did they lose a customer, I have already referred two jobs to the sum of $12000.00 to another shop. I hope the money they took from me selves them well.
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