Traywick fantastic service customer care to keep me in detail what’s happening on my car they’re beau
tiful people in their mindset as well as taking care of me!
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I opened the link you sent on my service history but it only shows part of the last service. It doesn
't open all the way. I would like to get service reminders going fw.
Thx!
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My son had his truck serviced at a local Dealership. It was just oil, lube, and filter. That was abou
t a month ago. We wanted to check the current oil level and opened the hood March 12th, 2024. We were shocked to see the oil dip stick was not fully seated into the tube. In fact, was sticking out 11 inches or more. Oil was everywhere. Underneath the hood and around engine bay, oil tube, area. (Thanks Dealership!) We were concerned about water intrusion into oil, as he gets multiple car washes per week. I called Dan and spoke with him about the incident. He said that If I could get the truck to him that evening, he would be able to look at it tomorrow. The truck is a diesel, 6 cylinder. I got the vehicle to Dan about 4:40 pm. He came up with a repair plan that was phenomenal. He drained the current oil and placed into a container. He cleaned up the underneath hood and engine bay area. He called by noon to say the vehicle was all set to go. He added that he noticed the gasket on the oil drain plug was damaged and not replaced. Instead, the worn gasket was put back on the drain plug. Dan replaced with a new one. ( The Dealership should have done this!) Dan put diesel oil in the vehicle and drained, then refilled, with the correct diesel oil and a new oil filter. The employees at Repair Rite went far above what I expected and I appreciate it!. I will be a customer for life.
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First time customer and Daniel was kind enough to fit me in after my truck left me stranded. He com
municated well and got the problem fixed quickly.
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I've a firm believer in sticking with a company who provides solid and honest service and have been b
ringing all my vehicles to Bill Dube way down in Dover. Once Pleasant Hill arrived on 202 I gave them a go for an oil change and haven't looked back. Now both my wife and I take almost all our vehicle needs to PHAR. Any and his team are always willing to get us in when we need it sometimes on a moments notice.
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