RA

RICHARD ADAMS

Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(56 reviews)
88

NC
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Nancy C.
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/21/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Very pleased with today's service
Great service; wonderful people to work with!
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai a répondu le 03/21/2022 05:13 PM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provide by Rick & the rest of our team. Have a great week!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employés avec lesquels vous avez travaillé

AJ
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Arshea J.
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/10/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Great and fast service
Recommend anyone
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai a répondu le 03/12/2022 04:24 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provide by Rick & the rest of our team. Have a great weekend!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employés avec lesquels vous avez travaillé

Client vérifié
Macclenny, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/08/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Able to handle all my concerns.
West side Hyundai is professional and succinct. They answered all my questions, handled my repairs in a timely fashion, and charged me a fair price. I will definitely return if the need arises.
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai a répondu le 02/09/2022 11:28 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provide by Rick & the rest of our team. Have a great week!

 

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employés avec lesquels vous avez travaillé

JS
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Jay S.
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/14/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Personnel
Service advisor Rick Adams is a gem. Easy to work with and keeps in touch with customers while waiting.
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai a répondu le 01/18/2022 07:36 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provide by Rick & the rest of our team. Have a great day!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employés avec lesquels vous avez travaillé

CG
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Christopher G.
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/12/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Great service
Great customer service
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai a répondu le 01/13/2022 05:55 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provide by Rick & the rest of our team. Have a great day!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employés avec lesquels vous avez travaillé

CG
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Chris G.
Callahan, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/04/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Awesome service!
Mr. Rick Adams was extremely helpful, personable, and informative.
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai a répondu le 01/05/2022 05:04 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provide by Rick & the rest of our team. Happy New Year!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employés avec lesquels vous avez travaillé

Client vérifié
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/01/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Great service
I want more or then gladly recommend someone to purchase their car and get it service there everyone is friendly and attentive to my needs
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai a répondu le 01/03/2022 04:52 PM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provide by Rick & the rest of our team. Happy New Year!

 

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employés avec lesquels vous avez travaillé

MH
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Melanie H.
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/22/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Great service
Rick always updated me on the status on my vehicle
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai a répondu le 12/23/2021 04:30 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We apologize for the oversight of the lamps during your courtesy inspection. We're very pleased to see that otherwise you enjoyed the level of service provide by Rick & the rest of our team. Happy Holidays!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employés avec lesquels vous avez travaillé

Client vérifié
Jacksonville, FL
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/04/2021
client vérifiéVérifié Client
10
Catégorie : Service
Good
Thank you
Employés avec lesquels vous avez travaillé

RS
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Richard S.
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/01/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Recent Service
I received excellent quality service.
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai a répondu le 12/02/2021 05:09 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Happy Holidays!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employés avec lesquels vous avez travaillé

BG
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Bobby G.
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/29/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
excellent service
great service with integrity
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai a répondu le 11/29/2021 01:17 PM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Happy Holidays!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employés avec lesquels vous avez travaillé

Client vérifié
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/23/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Verry good
Outstanding
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai a répondu le 11/24/2021 08:12 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by RIck & the rest of our team. Have a Happy & safe Thanksgiving!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employés avec lesquels vous avez travaillé

AA
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Ambrosia A.
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/19/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Love this dealership
I got my first car from here. I ended up getting into an accident and needed another car asap. They worked with me to get the best deal. I’ll definitely purchase another car from here again. And the lady that is in the service department (I wish I knew your name) is super sweet and informative.
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai a répondu le 11/19/2021 06:31 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Have a great weekend!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employés avec lesquels vous avez travaillé

SR
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Sydney R.
Hilliard, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/16/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Service
Rick was awesome!
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai a répondu le 11/17/2021 04:14 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Have a great week!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employés avec lesquels vous avez travaillé

NC
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Nancy C.
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/16/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Very pleased with today's service
I trust the technician, Rick and value his comments and suggestions
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai a répondu le 11/17/2021 04:15 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Have a great week!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employés avec lesquels vous avez travaillé

Client vérifié
Jacksonville, FL
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/04/2021
client vérifiéVérifié Client
10
Catégorie : Service
Good
Thank you

Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
11/12/2021
Type de service : Repair
0
Catégorie : Service
Hyunday
No like
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai a répondu le 11/14/2021 06:28 PM

We're sorry that we did not live up to our pledge to provide 5 star service to each & every guest. One of our team will contact you and we will do anything to make this right for you. Have a great day!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employés avec lesquels vous avez travaillé

MB
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Michael B.
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/26/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Great service!
The team is great at westside,and they make sure your great before you leave.
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai a répondu le 10/27/2021 06:13 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Have a great week!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employés avec lesquels vous avez travaillé

Client vérifié
Jacksonville, FL
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
10/15/2021
Type de service : Maintenance
client vérifiéVérifié Client
4
Catégorie : Service
ok
just ok
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai a répondu le 10/15/2021 03:05 PM

We're sorry that we did not live up to our pledge to provide 5 star service to each & every guest. One of our team will contact you and we will do anything to make this right for you.  

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employés avec lesquels vous avez travaillé

Client vérifié
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/09/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
1st Visit
Had my first complimentary oil change. Everything checked out good and I got a car wash also. Service was great and Parts people were helpful and friendly when I inquired about accessories for my 2021 SantaFe.
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai a répondu le 10/11/2021 04:40 AM

Always a pleasure to assist you Mrs. A.! Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by our team. Have a great week!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employés avec lesquels vous avez travaillé

CD
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Clarence D.
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/15/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
When are y'all starting to give coupons for oil change. I really need those coupons. other than that y'all are my one stop car shop.
I would recommend Hyundai services to anyone who has a vehicle. service here are worth the wait.
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai a répondu le 09/15/2021 01:19 PM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Please visit our website to see current service specials. We still offer the best price on the Westside (including most private shops) for our 5 quart semi-synthetic oil & filter change. We never use conventional oil, semi-synthetic is in your car when it's new and we want to keep it that way to protect your investment. Have a great week!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.