Solutions d'affaires
English French Canadian
SureCritic / Concessionnaire Hyundai / Westside Hyundai / RICHARD ADAMS
RA

RICHARD ADAMS

Westside Hyundai
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(56 reviews)
88

Critiques de RICHARD ADAMS

TA
gravatar
Tamika A.
Jacksonville, FL
2016 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/12/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Very great service people
Very great service people that really care and going to provide the best service to you as possible.
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai a répondu le 09/13/2021 04:50 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Have a great week!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employés avec lesquels vous avez travaillé
RA
RICHARD ADAMS
LW
gravatar
Linda W.
Jacksonville, FL
2015 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/03/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Sharon was great setting up mu appointment. Rick did a great job as my service advisor.
great service.
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai a répondu le 09/08/2021 05:18 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Have a great week!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employés avec lesquels vous avez travaillé
RA
RICHARD ADAMS
DL
gravatar
Debbie L.
Jacksonville, FL
2013 Hyundai Tucson
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/24/2021
client vérifiéVérifié Client
10
Catégorie : Service
Service Department is great!
Rick in the service department was wonderful to work with!
Employés avec lesquels vous avez travaillé
RA
RICHARD ADAMS
DL
gravatar
Debbie L.
Jacksonville, FL
2013 Hyundai Tucson
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/24/2021
client vérifiéVérifié Client
10
Catégorie : Service
Service Department is great!
Rick in the service department was wonderful to work with!
Avis original
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
08/22/2021
Type de service : Maintenance
9
Catégorie : Service
Service Dept. was wonderful
Rick in the Service Department was wonderful! This was our first time using Westside Hyundai as we recently moved here from out of state.
SHARON F N. de Westside Hyundai a répondu le 08/24/2021 07:57 AM

Mrs Long thank you for your feedback.  Good or bad I always look forward to hearing from our customers.

Employés avec lesquels vous avez travaillé
RA
RICHARD ADAMS
BR
gravatar
Brenda R.
Macclenny, FL
2019 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/19/2021
Type de service : Maintenance
client vérifiéVérifié Client
9
Catégorie : Service
Loyal customer
Trustworthy vehicles with great service contracts
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai a répondu le 08/28/2021 04:36 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. We look forward to completing our renovations of the service area soon! Have a great weekend!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employés avec lesquels vous avez travaillé
RA
RICHARD ADAMS
BC
gravatar
Benjamin C.
Bryceville, FL
2009 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/14/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Great Job
Rick keep me informed of everything service was doing!
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai a répondu le 08/16/2021 05:31 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Have a great week!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employés avec lesquels vous avez travaillé
RA
RICHARD ADAMS
LI
gravatar
Linda I.
Jacksonville, FL
2019 Hyundai Sonata Hev
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/11/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Earns my trust
See survey for write up
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai a répondu le 08/13/2021 04:45 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Have a great weekend!

 

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employés avec lesquels vous avez travaillé
RA
RICHARD ADAMS
Client vérifié
Jacksonville, FL
2011 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/06/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Much Better Than Usual
I went in for an oil change, and Rick brought me back my car washed and vacuumed. It was an unexpected service considering the last time I went to the dealer for service I was told my vehicle was a liability because of exterior damage which may harm the car wash staff.
Recommandé
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai a répondu le 08/09/2021 04:14 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Have a great week!

 

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employés avec lesquels vous avez travaillé
RA
RICHARD ADAMS
VT
gravatar
Virginia T.
Jacksonville, FL
2014 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/05/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The place is inviting especially the waiting room has the massage chair?
The staff are all nice, friendly and helpful.
Recommandé
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai a répondu le 08/09/2021 04:14 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Have a great week!

 

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employés avec lesquels vous avez travaillé
RA
RICHARD ADAMS
TW
gravatar
Traci W.
Jacksonville, FL
2020 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/12/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
They actually pay attention to *your needs and wants.
Respectful, thorough, thoughtful, clean
Recommandé
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai a répondu le 07/13/2021 04:38 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Have a great day!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employés avec lesquels vous avez travaillé
RA
RICHARD ADAMS
RS
gravatar
Richard S.
Jacksonville, FL
2019 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Usual excellent service.
I arrived five minutes late for my appointment with the service representative, Rick Adams, waiting for me, greeting me by name, and outlining the initial service invoice. He was thorough, efficient, and personable. My car was serviced in a timely manner and returned to me in a better state of cleanliness than I delivered it. I was completely satisfied.
Recommandé
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai a répondu le 06/19/2021 11:15 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Have a great day!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employés avec lesquels vous avez travaillé
RA
RICHARD ADAMS
SP
gravatar
Steve P.
Jacksonville, FL
2019 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/05/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Outstanding dealership
If you are looking for a car, this is the dealership to go to, not only is their sales team very knowledgeable but also exceedingly friendly, same goes for the service department. All around fantastic dealership.
Recommandé
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai a répondu le 06/07/2021 04:47 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Have a great weekend!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employés avec lesquels vous avez travaillé
RA
RICHARD ADAMS
JM
gravatar
Jeanine M.
Jacksonville, FL
2019 Hyundai Tucson
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
06/03/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Honestly. They're Good
Honestly every person I've interacted with has been pleasant and professional.
I came in for and oil change and a complementary car wash.
But I was on work time. I'd called and asked when the least busy time of day was when I made my appt.
The dealership did nothing wrong, I was pressed for time and needed to return to work. So I did get my oil changed, my point inspection just not my car washed. What I'm guessing is not a short amount of time in the car business, but in work time it was.
Rick did offer me a car wash any time I wanted to bring it in.
And someone from the dealership texted and called. If I could change the rating in this I would.
Recommandé
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai a répondu le 06/04/2021 09:48 AM

We're sorry that we failed to meet our goal of delivering a 5-star experience for you. A member of our team will contact you this afternoon and we will do anything we can to resolve your concerns. Have a great weekend!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employés avec lesquels vous avez travaillé
RA
RICHARD ADAMS
Client vérifié
Jacksonville, FL
2015 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/02/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Awesome Service
Rick was awesome as always. Great communication with me and updated me daily with the status of my vehicle. Everyone was nice and accommodating. Parts people were very helpful as well and friendly.
Recommandé
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai a répondu le 06/04/2021 09:45 AM

Thank you for the great review! Always a pleasure to see you Mr. A.! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Have a great weekend!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employés avec lesquels vous avez travaillé
RA
RICHARD ADAMS
YJ
gravatar
Yulim J.
Jacksonville, FL
2012 Hyundai Sonata Hybrid
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
kind & nice !!
the girl who was sitting on the drive thru for checking in for service was doing her own thing (on the phone for her personal business) while i was told to wait which exceeded more than 5 mins. Overall, Rich was super nice and informative so no issue on that part !!
Recommandé
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai a répondu le 05/30/2021 07:36 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We'll investigate if that was a personal call or if it was business; our advisors give their personal cell phone numbers to a great number of our guests. We're very pleased to see otherwise that you enjoyed the level of service provided by Rick & the rest of our team. Have a great weekend!

 

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employés avec lesquels vous avez travaillé
RA
RICHARD ADAMS
GB
gravatar
Geneva B.
Jacksonville, FL
2016 Hyundai Sonata Hybrid
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/26/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent Service
The staff, service and location were exceptional I highly recommend this establishment to everyone I associate with. Keep up the great work!!! ??????
Recommandé
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai a répondu le 05/28/2021 06:04 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Have a great weekend!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employés avec lesquels vous avez travaillé
RA
RICHARD ADAMS
JK
gravatar
Jacolby K.
Jacksonville, FL
2021 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/20/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Services
Very nice people. Great service time
Recommandé
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai a répondu le 05/20/2021 06:41 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Have a great weekend!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employés avec lesquels vous avez travaillé
RA
RICHARD ADAMS
MJ
gravatar
Michael J.
Jacksonville, FL
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/13/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Quality of service and employees
Quality of service and employees
Recommandé
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai a répondu le 05/14/2021 04:38 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Have a great weekend!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employés avec lesquels vous avez travaillé
RA
RICHARD ADAMS
GP
gravatar
Gail P.
Jacksonville, FL
2016 Hyundai Santa Fe Sport
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/21/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
I love my car
I told the salesman what I was looking for and showed me several used cars. Then I left. Later he called me back to look at a returned 2 year rental. It was the Sante Fe Sport I wanted and brought.
Recommandé
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai a répondu le 04/22/2021 12:54 PM

We're sorry that this visit did not meet our expectation to deliver 5 star service for you. A member of our team will contact you to resolve any concerns. Have a great day!

 

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employés avec lesquels vous avez travaillé
RA
RICHARD ADAMS
Client vérifié
Jacksonville, FL
2021 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/07/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customer support
Good people
Recommandé
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai a répondu le 04/08/2021 09:47 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Have a great day!

Employés avec lesquels vous avez travaillé
RA
RICHARD ADAMS
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.