MA

MARK A ATWOOD

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(890 reviews)
85

VW
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Val W.
Beavercreek, OH
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/12/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Timely service
I would recommend the service for doing what was necessary in a timely basis.
Recommandé
Douglas B. de Voss Hyundai a répondu le 03/13/2017 06:18 AM

Good Morning,
    Thank you for your feedback about your recent visit to our service department. We appreciate your business and value your time. We strive to give our customers 5-star service, What could we do differently on your next visit to earn a 5-star rating? 
    Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

FM
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Frank M.
West Carrollton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Very happy
Recommandé
Douglas B. de Voss Hyundai a répondu le 03/13/2017 06:16 AM

Good Morning,
     Thank you for your Great review of our service department and team. We appreciate your business and value your feedback.
     Please let myself or any of the team know if you have any questions about the service that was completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

Client vérifié
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil change
The work was done in a timely and professional way.
Recommandé
Douglas B. de Voss Hyundai a répondu le 03/07/2017 02:41 PM

Good Afternoon,
    Thank you for your Great review of our service department. We appreciate your business and value your feedback.
    Please let myself or any of the team know if you have any questions about the service that was completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

TR
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Theresa R.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/03/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
Voss Hyundai has a great maintenance/service check list that they use so that when you bring in your car for any reason, they take the time to look over the entire vehicle to try and catch minor issues before they become costly major issues in order to keep your vehicle properly operating.
Recommandé
Douglas B. de Voss Hyundai a répondu le 03/04/2017 04:51 AM

Hello,
     Thank you for your Great review of our service department and team. We appreciate your business and value your feedback. 
        Please let myself or any of the service team know if you have any questions about the service that we completed. 

   Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

DF
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David F.
Centerville, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/02/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly and honest!
It's like visiting a group of friends whenever I go there!
Recommandé
Douglas B. de Voss Hyundai a répondu le 03/02/2017 08:41 AM

Good Morning,
     Thank you for your 5-star review. We appreciate your business and value your feedback of our service department and team.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

JF
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John F.
Kettering, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/27/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The service personnel are very helpful .
They did a very good job servicing my car.
Recommandé
Douglas B. de Voss Hyundai a répondu le 02/27/2017 12:16 PM

Good Afternoon,
     Thank you for your Great review of our service department and team. We appreciate your business and kind words. 
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

Client vérifié
Centerville, OH
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/25/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Multipoint Inspection
Had a $59.95 special for coolant replacement and multipoint inspection. Did not receive a completed multipoint inpection form. I called back and spoke with the service manager. He said the service technician entered the results in the computer. It was a bit inconvenient to call back to find out the exact condition of my brake pads. When a multipoint inspection is performed, the form needs to be completed and provided to the customer.
Recommandé
Douglas B. de Voss Hyundai a répondu le 02/26/2017 08:27 AM

Good Morning,
    Thank you for your feedback about your last service visit. We appreciate your business and value your time.
     I will find out why the numbers where not on your inspection sheet to make sure that does not happen on any future visits with us.
    Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

Client vérifié
Fairborn, OH
2011 Hyundai Elantra To
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/23/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
NA
Recommandé
Douglas B. de Voss Hyundai a répondu le 02/23/2017 02:10 PM

Good Evening,
     Thank you for your 5-star review of our team and service department. We appreciate your business and value your time.
     Please let myself or any of the team know if you have any questions about the service that we completed?

Thank you

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

JB
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Jacque B.
Lebanon, OH
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/22/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Courteous and helpful staff!
In and out on time and was dealt with respectful smiling staff!
Recommandé
Douglas B. de Voss Hyundai a répondu le 02/23/2017 04:50 AM

Good Morning,
     Thank you for your feedback on your recent service visit with us. We appreciate your business and value your time. We strive for our customers to experience 5-star service with us. What could we do differently on your next visit to earn a 5-star rating?
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

KA
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Karen A.
Centerville, OH
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/22/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Sonata
2017
Recommandé
Douglas B. de Voss Hyundai a répondu le 02/23/2017 04:49 AM

Good Morning,
    Thank you for your feedback on your recent service visit with us. We appreciate your business and value your time. We strive for our customers to experience 5-star service with us. What could we do differently on your next visit to earn a 5-star rating?
    Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

GB
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Gary B.
Huber Heights, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/22/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
great
great service.
Recommandé
Douglas B. de Voss Hyundai a répondu le 02/22/2017 09:47 AM

Good Afternoon,
     Thank you for your Great review of our service team and department. We appreciate your business and value your feedback.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

JF
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James F.
Middletown, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/22/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Friendly people.
Excellent
Recommandé
Douglas B. de Voss Hyundai a répondu le 02/22/2017 08:45 AM

Good Morning,
     Thank you for your Great review of our service team and department. We appreciate your business and value your feedback.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

FL
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Frank L.
West Carrollton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/22/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
People friendly, clean, professional
Excellent
Recommandé
Douglas B. de Voss Hyundai a répondu le 02/22/2017 04:44 AM

Good Morning,
     Thank you for your 5-star review of our service department. We appreciate your business and value your feedback. We strive to give our customers the best value in the area.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

EB
gravatar
Ellen B.
Centerville, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/21/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent staff.
The staff took time to listen to my concerns.
Recommandé
Douglas B. de Voss Hyundai a répondu le 02/21/2017 12:16 PM

Good Afternoon,
     Thank you for your Great review of our service department and team. We appreciate your business and kind words.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

PG
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Patricia G.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/04/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Patricia Gruber
Voss Hyundai provides consistently fine service. The contact people as well as the service agents are both professional and welcoming.
Recommandé
Douglas B. de Voss Hyundai a répondu le 02/06/2017 03:04 AM

Good Morning,
     Thank you for your 5-star review of our service department and staff. We appreciate your business and value your feedback. I will be sure and share with the other team members so they know how pleased you are. 
     Please let myself or any of the team know if you have any questions about the services that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

RP
gravatar
Richard P.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/01/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
great service!!
the employees!
Recommandé
Douglas B. de Voss Hyundai a répondu le 02/02/2017 04:57 AM

Good Morning,
    Thank you for your 5-star review of our service department and staff. We appreciate your business and value your feedback. I will be sure and let Mark know how satisfied you are with the service he is providing. 
    Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

JB
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John B.
Springboro, OH
2014 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/31/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Very nice professional staff
This dealer always takes very good care of my car.
Recommandé
Douglas B. de Voss Hyundai a répondu le 01/31/2017 06:10 AM

Good Morning,
     Thank you for your 5-star review of our service department and team. We appreciate your business and your kind words. 
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

LS
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Leslie S.
Fairborn, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/29/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
none
Good Job
Recommandé
Douglas B. de Voss Hyundai a répondu le 01/30/2017 04:44 AM

Good Morning,
     Thank you for your 5-star review of our service department. We appreciate your business and value your feedback on the service that we offer.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

Client vérifié
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/26/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Former Toyota Corolla Owner
I am very impressed with the Voss Hyundai service and car prices.
Recommandé
Douglas B. de Voss Hyundai a répondu le 01/27/2017 03:13 AM

Good Morning,
      Thank you for your 5-star review of our service department and team. We appreciate your business and value your time and feedback.
      Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

MK
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Mark K.
Springboro, OH
2014 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/21/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service
This is a great place for service, they get you in on time and get the car done with no issues
Recommandé
Douglas B. de Voss Hyundai a répondu le 01/21/2017 11:34 AM

Hello, 
     Thank you for your Great review of our service department and team. We appreciate your business and value your kind words. Please let myself or any of the service team know if you have any questions about the service that we completed. 

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.