MA

MARK A ATWOOD

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(890 reviews)
85

Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/06/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Above and beyond
Staff were extremely nice and they got me in and out very quickly. They did excellent work as always!
Recommandé
Douglas B. de Voss Hyundai a répondu le 05/08/2017 04:43 AM

Good Morning,
     Thank you for your Great review of our service department! We appreciate your business and value your feedback.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

TG
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Tom G.
Wilmington, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/02/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good Service
With 130,000 miles my Tucson was in need of a timing belt and water pump replacement. Voss Hyundai did a wonderful job of repairing my Hyundai.
Recommandé
Douglas B. de Voss Hyundai a répondu le 05/03/2017 04:48 AM

Good Morning,
     Thank you for your Great review of our service department and team. We appreciate your business and value your feedback. I will be sure and share with the team how pleased you are.
      Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

DT
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Danielle T.
Kettering, OH
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
05/02/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
.
.
Non recommandé
Douglas B. de Voss Hyundai a répondu le 05/03/2017 04:55 AM

Good Morning,
     Thank you for your review of our service department and team. We appreciate your business and value your feedback. I apologize for how you felt you were treated, I will follow up with our cashiers to get this concern corrected.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

KM
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Kimberly M.
Wilmington, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/02/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
always very nice
always will go back here
Recommandé
Douglas B. de Voss Hyundai a répondu le 05/02/2017 02:33 PM

Hello,
     Thank you for your Great review of our service team and department. We appreciate your business and kind words about us.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

DN
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Debbie N.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/02/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
I would recommend taking your Hyundai to Voss for any servicing or maintenance
Recommandé
Douglas B. de Voss Hyundai a répondu le 05/02/2017 10:49 AM

Good Afternoon,
    Thank you for your Great review of our service department. We appreciate your business and kind words about out staff and process.
    Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

SJ
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Stephen J.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/29/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Sevice Technicians
Very clean facility
Recommandé
Douglas B. de Voss Hyundai a répondu le 04/29/2017 10:59 AM

Hello,
     Thank you for your 5-star review of our service department and team. We appreciate your business and kind words about our team. 
     Please let myself or any of the service team know if you have any questions about the service that we completed. 

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

Client vérifié
Centerville, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/28/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service advisors:Timely service, fix what needs to be serviced, recommends appropriate service, very professional
Great service
Recommandé
Douglas B. de Voss Hyundai a répondu le 04/28/2017 01:49 PM

Good Afternoon,
     Thank you for the Great review of our service team and department. I will be sure and let them know how pleased you are. 
     We appreciate your feedback and value your business. Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

TE
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Tom E.
Centerville, OH
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
04/27/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Disappointed
I expect more and don't believe my expectations are unreasonable.
Non recommandé
Douglas B. de Voss Hyundai a répondu le 04/28/2017 04:46 AM

Thank you for taking the time to provide us with your feedback. Please feel free to contact me and we can go over your concerns and the charges that you encored.


Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

EP
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Ed P.
Dayton, OH
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/27/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Contact
The service is good but they can be difficult to reach by telephone.
Recommandé
Douglas B. de Voss Hyundai a répondu le 04/28/2017 04:48 AM

Good Morning,
    Thank you for your feedback about your recent service visit. We appreciate your business. We are continuously making changes to our phone procedures to make it easier for our customers to make phone contact with us. 
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

JD
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John D.
Centerville, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/26/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service after the sale
Excellent
Recommandé
Douglas B. de Voss Hyundai a répondu le 04/26/2017 01:58 PM

Good Afternoon,
     Thank you for your 5-star review of our service team. We appreciate your business and value your feedback.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

DL
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Dale L.
Wheaton, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/26/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly people & good service
Dale L
Recommandé
Douglas B. de Voss Hyundai a répondu le 04/26/2017 12:27 PM

Good Afternoon,
    Thank you for your 5-star review of our service team. We appreciate your business and value your feedback.
    Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

BB
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Bob B.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/25/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Fast Service
I dropped my car off for a miss in the engine and it was fixed within 24 hours,
Recommandé
Douglas B. de Voss Hyundai a répondu le 04/25/2017 08:54 AM

Hello,
     Thank you for taking the time to provide us with your feedback on your recent service visit with us. We appreciate your business.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

JS
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Jennifer S.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/24/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Voss Hyundai
Knowledgable, honest, and efficient.
Recommandé
Douglas B. de Voss Hyundai a répondu le 04/24/2017 03:23 PM

Good Evening,
    Thank you for your 5-star review of our service department and team. We appreciate your business and kind words about us.
    Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

Client vérifié
Miamisburg, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/22/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
great service
service always done in a timely manner and easy to schedule your appointment
Recommandé
Douglas B. de Voss Hyundai a répondu le 04/24/2017 05:14 AM

Good Morning,
    Thank you for your 5-star review of our service department. We appreciate your business and value your feedback.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

DM
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DANIEL M.
2014 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/22/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
recall for oil feeder turbo tube
Did work in a timely manner.
Recommandé
Douglas B. de Voss Hyundai a répondu le 04/24/2017 05:15 AM

Good Morning,
     Thank you for your 5-star review of our service department. We appreciate your business and value your feedback.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

JG
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Justin G.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/21/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
No pressure, great servivce
Regular maintenance is fast and easy. After buying from this dealer, I would not go anywhere. The price is affordable and the service is exceptional.
Recommandé
Douglas B. de Voss Hyundai a répondu le 04/24/2017 05:14 AM

Good Morning,
     Thank you for your 5-star review of our service department. We appreciate your business and kind words about our team.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

HD
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Heather D.
Kettering, OH
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/21/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service
Mark and Mike are great to work with and have been very active in resolving my radio problem. Hopefully a resolution can be found in the very ear future
Non recommandé
Douglas B. de Voss Hyundai a répondu le 04/21/2017 01:31 PM

Hello,
    Thank you for your review of our service department. We appreciate your business and understanding on the intermittent concern with your XM radio. We look forward to getting your Tucson back in and getting the issue corrected.
    Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you, 

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

ZF
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Zachary F.
Miamisburg, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/20/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great as always
All staff is super helpful.
Recommandé
Douglas B. de Voss Hyundai a répondu le 04/21/2017 04:37 AM

Good Morning,
     Thank you for your 5-star review of our service department and team. We appreciate your business and value your feedback. 
     Please let myself or any of the team know if you have any questions about your recent service.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

AW
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Alton W.
Morrow, OH
2011 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/19/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Have the parts necessary for the required service and additional issues that may require attention.
Overall, very good. Nice waiting area, and shuttle service if needed.
Recommandé
Douglas B. de Voss Hyundai a répondu le 04/19/2017 05:49 AM

Hello,
    Thank you for your 5-star review. We appreciate your business and value your feedback. Your feedback helps us to make changes to our process to better service your needs. I will review your work order to see if there were any part delays.
    Please let myself or any of the team know if you have any questions about the service that we completed.

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

RS
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Ronald S.
Kettering, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/19/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Always a Great Experience!
My car is always serviced at the time I bring it in! I've been a Voss Hyundai customer for thirteen years and I've never had a bad experience!
Recommandé
Douglas B. de Voss Hyundai a répondu le 04/19/2017 05:21 AM

Hello,
    Thank you for your 5-star review. We appreciate your business and value your feedback. I will be sure and let the team know how pleased you are with the service we provide.
      Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.