MA

MARK A ATWOOD

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(890 reviews)
85

TM
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Terry M.
Waynesville, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/03/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The service staff is very friendly
The staff in the service department is always friendly. They keep you informed on what’s going on with your car and they don’t do anything without your approval.
I feel very comfortable taking my car there for everything it needs.
Recommandé
Douglas B. de Voss Hyundai a répondu le 07/07/2020 04:22 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

CT
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Charles T.
Liberty Township, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/25/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great staff
Hi continue to take my hyundia to Voss for all of my service needs. I wouldn’t take my car anywhere else for service.
Recommandé
Douglas B. de Voss Hyundai a répondu le 06/25/2020 11:08 AM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

TD
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Thomas D.
Centerville, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/22/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Scheduled Service
Service is always done in a timely manner at a fair price.
Recommandé
Douglas B. de Voss Hyundai a répondu le 06/22/2020 11:42 AM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

DL
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Dedra L.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/16/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good service and nice people
Mark and the others are always professional and friendly.
Recommandé
Douglas B. de Voss Hyundai a répondu le 06/16/2020 02:42 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

GF
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Gilles F.
Newport, KY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/16/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Very professional
Great company, Great Personnel
Recommandé
Douglas B. de Voss Hyundai a répondu le 06/16/2020 01:01 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

PL
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Paul L.
Centerville, OH
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/12/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Solid service
Hyundai service team is great - gets the job done, letting you know what they did and what they recommend for further service as needed
Recommandé
Douglas B. de Voss Hyundai a répondu le 06/13/2020 05:06 AM

Good Morning,

Thank you for your review of our service department and team. We appreciate your business and value your feedback.

We strive to deliver a 5-star experience to you while in for service, what can we do differently to earn a 5-star rating on your next visit?

Please let myself or any of the team members know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

PM
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Patti M.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/12/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always great service !
These people are great They take pride in their work and it shows!
Recommandé
Douglas B. de Voss Hyundai a répondu le 06/12/2020 12:28 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team.

I will be sure to let all of the team know how pleased you are with their efforts.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

LH
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Leanne H.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/11/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly
Mark Atwood and his team are always friendly. I get excellent, honest service every single time.
Recommandé
Douglas B. de Voss Hyundai a répondu le 06/11/2020 02:17 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

HC
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Harry C.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/09/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customer
The personnel was very professional and all the staff members were adhering to the CDC protocols. I felt comfortable and safe.
Recommandé
Douglas B. de Voss Hyundai a répondu le 06/09/2020 02:17 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let me know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

SB
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Shari B.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/08/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always Over Achievers
I came in with the sensor for low tire pressure, without an appointment. I had a flat in the sidewall and it wasn’t repairable. The tire had to be ordered, this was Friday. Justin and Mark ordered it right away and let me leave with a loaner. I was more than happy just to be able to get back and forth to work for the weekend. Awesome service!
Recommandé
Douglas B. de Voss Hyundai a répondu le 06/08/2020 02:49 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

I will make sure they know how pleased you are with their service. We appreciate the great personal feedback about or team members.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

BT
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Billy T.
Middletown, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/08/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
Always receive great service on my vehicle at Voss Hyundai. Always communicating what is going on with my car while I’m waiting on it to be fixed.
Recommandé
Douglas B. de Voss Hyundai a répondu le 06/08/2020 11:50 AM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

JL
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John L.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/04/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Needed a new key fop
Friendly. quick and done right . What more can you ask for.
Recommandé
Douglas B. de Voss Hyundai a répondu le 06/04/2020 12:41 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

JM
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Jeff M.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/02/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Outstanding
Thay went above and beyond in customer service! I was able get an appointment the next day with one phone call.
Recommandé
Douglas B. de Voss Hyundai a répondu le 06/03/2020 04:34 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

Client vérifié
Bryan, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/02/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Very pleasant experience
I was greeted quickly and pleasantly. They called in a decent amount of time to let me know my car was ready. The individuals I dealt with treated me with respect and not like a dumb female, which was greatly appreciated.
Recommandé
Douglas B. de Voss Hyundai a répondu le 06/03/2020 04:31 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

RS
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Robert S.
Summerfield, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/02/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service from Voss Hyundai
They scheduled my service as I requested and delivered as they promised. Work was done very professionally and the car runs very well now.
Recommandé
Douglas B. de Voss Hyundai a répondu le 06/02/2020 01:51 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

GH
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Glen H.
Centerville, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Staff
Very friendly, remembers my name upon seeing me, and very courteous. I am 92 years old and have been thru a lot of dealers in my lifetime. Drove company cars for 30 years and this is without a doubt the best dealership, including sales, bought three cars from them, I have ever dealt with. Owner is lucky man. Glen H
Recommandé
Douglas B. de Voss Hyundai a répondu le 05/28/2020 11:04 AM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

CB
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Clarine B.
Miamisburg, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/21/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil Change/Tire Rotation
I’ve been using Voss Hyundai over 10 years and have always received the best service. First class service with Mark in the service area.

THANK YOU SO MUCH!

Clarine Blakely
Recommandé
Douglas B. de Voss Hyundai a répondu le 05/22/2020 04:34 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your continued business with us and your 5-star review of our service department and team.

I will be sure that Mark knows how pleased you are with his efforts.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

CG
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Candace G.
Springboro, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/15/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great car great service
Very good car and dealership
Recommandé
Douglas B. de Voss Hyundai a répondu le 05/16/2020 05:38 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

RM
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Rick M.
Springboro, OH
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/15/2020
client vérifiéVérifié Client
Catégorie : Service
Oil Change
Voss resolved the reasons for my lengthy oil change to my satisfaction
Recommandé
Employés avec lesquels vous avez travaillé

KD
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Kenneth D.
Englewood, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/14/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service Team
Wonderful service and team very helpful and knowledgeable quick and efficient as well as the service manager Mark! Great Facility as it’s under construction ?
Recommandé
Douglas B. de Voss Hyundai a répondu le 05/14/2020 02:46 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.