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SureCritic / Crain Hyundai Little Rock / Anthony Hicks
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Anthony Hicks

SALES MANAGER
Crain Hyundai Little Rock
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(117 reviews)
86

Critiques de Anthony Hicks

EC
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Eloise C.
Little Rock, AR
2021 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/28/2021
client vérifiéVérifié Client
Catégorie : Sales
Exceptional service
Aaron Fagen made my buying experience a positive one. His excitement and knowledge about the car really sold me.
Recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 01/28/2021 05:09 AM

Eloise,
Thanks for this great review!

Employés avec lesquels vous avez travaillé
avatar
Anthony Hicks
SALES MANAGER
avatar
Anthony Hicks
SALES MANAGER
avatar
ANTONIO SHAWDERS
SALES CONSULTANT
EC
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Eloise C.
Little Rock, AR
2021 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/28/2021
client vérifiéVérifié Client
Catégorie : Sales
Exceptional service
Aaron Fagen made my buying experience a positive one. His excitement and knowledge about the car really sold me.
Recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 01/28/2021 05:09 AM

Eloise,
Thanks for this great review!

Employés avec lesquels vous avez travaillé
avatar
Anthony Hicks
SALES MANAGER
avatar
Anthony Hicks
SALES MANAGER
avatar
ANTONIO SHAWDERS
SALES CONSULTANT
Client vérifié
Cabot, AR
2020 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/27/2021
client vérifiéVérifié Client
Catégorie : Sales
Great staff
Willingness to make a deal work
Recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 01/27/2021 12:48 PM

Kevin,
Thanks for the great review!

KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 01/27/2021 12:57 PM

Thanks for this great review!

Employés avec lesquels vous avez travaillé
avatar
Anthony Hicks
SALES MANAGER
avatar
Anthony Hicks
SALES MANAGER
avatar
ANTONIO SHAWDERS
SALES CONSULTANT
Client vérifié
Cabot, AR
2020 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/27/2021
client vérifiéVérifié Client
Catégorie : Sales
Great staff
Willingness to make a deal work
Recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 01/27/2021 12:48 PM

Kevin,
Thanks for the great review!

KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 01/27/2021 12:57 PM

Thanks for this great review!

Employés avec lesquels vous avez travaillé
avatar
Anthony Hicks
SALES MANAGER
avatar
Anthony Hicks
SALES MANAGER
avatar
ANTONIO SHAWDERS
SALES CONSULTANT
Client vérifié
Nashville, AR
2021 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/20/2021
client vérifiéVérifié Client
Catégorie : Sales
choice
wanted a fairly inexpensive vehicle for college student. Was given 1 to look at and I found the other on the salesroom floor. BUT i did asked for the least expensive....
Recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 01/20/2021 11:51 AM

Thanks for this great review!

Employés avec lesquels vous avez travaillé
avatar
RODERICK GRAY
General Manager
avatar
Anthony Hicks
SALES MANAGER
avatar
MARK MADISON
SALES CONSULTANT
BB
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Betty B.
Sheridan, AR
2021 Hyundai Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/18/2021
client vérifiéVérifié Client
Catégorie : Sales
Awesome
Easy all around
Recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 01/18/2021 12:40 PM

Betty,
Thanks for this great review!

Employés avec lesquels vous avez travaillé
avatar
Anthony Hicks
SALES MANAGER
avatar
Anthony Hicks
SALES MANAGER
avatar
EDWARD TAYLOR
SALES CONSULTANT
BB
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Betty B.
Sheridan, AR
2021 Hyundai Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/18/2021
client vérifiéVérifié Client
Catégorie : Sales
Awesome
Easy all around
Recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 01/18/2021 12:40 PM

Betty,
Thanks for this great review!

Employés avec lesquels vous avez travaillé
avatar
Anthony Hicks
SALES MANAGER
avatar
Anthony Hicks
SALES MANAGER
avatar
EDWARD TAYLOR
SALES CONSULTANT
BJ
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Betty J.
Alexander, AR
2021 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/02/2021
client vérifiéVérifié Client
Catégorie : Sales
Real salesman!!
Our salesman was knowledgeable of the vehicles. Very kind, attentive to what we were looking for. Not pushy, listened and found the perfect car for me, including size, and price.
Recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 01/04/2021 06:11 AM

Betty,
Thank you for this great review!

KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 01/04/2021 06:12 AM

Betty,
Thank you for this great review!

Employés avec lesquels vous avez travaillé
avatar
Anthony Hicks
SALES MANAGER
avatar
Anthony Hicks
SALES MANAGER
avatar
ANTONIO SHAWDERS
SALES CONSULTANT
BJ
gravatar
Betty J.
Alexander, AR
2021 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/02/2021
client vérifiéVérifié Client
Catégorie : Sales
Real salesman!!
Our salesman was knowledgeable of the vehicles. Very kind, attentive to what we were looking for. Not pushy, listened and found the perfect car for me, including size, and price.
Recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 01/04/2021 06:11 AM

Betty,
Thank you for this great review!

KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 01/04/2021 06:12 AM

Betty,
Thank you for this great review!

Employés avec lesquels vous avez travaillé
avatar
Anthony Hicks
SALES MANAGER
avatar
Anthony Hicks
SALES MANAGER
avatar
ANTONIO SHAWDERS
SALES CONSULTANT
PE
gravatar
Peggy E.
Alexander, AR
2020 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/26/2020
client vérifiéVérifié Client
Catégorie : Sales
Crain Hyundai
Nice folks, knowledgeable
Recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 12/28/2020 05:26 AM

Peggy,
Thanks for this great review!

Employés avec lesquels vous avez travaillé
avatar
RODERICK GRAY
General Manager
avatar
Anthony Hicks
SALES MANAGER
avatar
MARK MADISON
SALES CONSULTANT
Client vérifié
Little Rock, AR
2021 Hyundai Venue
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/17/2020
client vérifiéVérifié Client
Catégorie : Sales
Disingenuous sales tactic
Just very non transparent as to the final price and what all was included in the agreed and signed contract.
Non recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 12/17/2020 10:42 AM

Customer Satisfaction is very important to us.  I do apologize for your unhappy experience.  My name is Kimberly Stewart, Customer Relations Manager.  Please give me a call to discuss your issues so I can make upper management aware.  You can reach me at 501-604-1502.  I look forward to hearing from you.

KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 12/21/2020 07:42 AM

Please let me know that yu have rceived your paperwork and that it is correct.  Please give me a call at  501- 604-1502.
Thanks, Kimberly Stewart CRM

KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 12/22/2020 08:37 AM

Darrell,
I did try to call you back this morning.  I did leave you a voicemail.  I have reordered your paperwork.  Hyundai will be sending you a rescore survey and that survey is on me and if I did reach out to you to try to resolve your issues.  Hyundai likes to know that we do reach out to a customer if they are unhappy and take care of their concerns.  Please let me know if there is anything else I can help you with.  Kimberly Stewart, CRM

Employés avec lesquels vous avez travaillé
avatar
Anthony Hicks
SALES MANAGER
avatar
Anthony Hicks
SALES MANAGER
avatar
CLARENCE FINLEY
SALES CONSULTANT
Client vérifié
Little Rock, AR
2021 Hyundai Venue
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/17/2020
client vérifiéVérifié Client
Catégorie : Sales
Disingenuous sales tactic
Just very non transparent as to the final price and what all was included in the agreed and signed contract.
Non recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 12/17/2020 10:42 AM

Customer Satisfaction is very important to us.  I do apologize for your unhappy experience.  My name is Kimberly Stewart, Customer Relations Manager.  Please give me a call to discuss your issues so I can make upper management aware.  You can reach me at 501-604-1502.  I look forward to hearing from you.

KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 12/21/2020 07:42 AM

Please let me know that yu have rceived your paperwork and that it is correct.  Please give me a call at  501- 604-1502.
Thanks, Kimberly Stewart CRM

KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 12/22/2020 08:37 AM

Darrell,
I did try to call you back this morning.  I did leave you a voicemail.  I have reordered your paperwork.  Hyundai will be sending you a rescore survey and that survey is on me and if I did reach out to you to try to resolve your issues.  Hyundai likes to know that we do reach out to a customer if they are unhappy and take care of their concerns.  Please let me know if there is anything else I can help you with.  Kimberly Stewart, CRM

Employés avec lesquels vous avez travaillé
avatar
Anthony Hicks
SALES MANAGER
avatar
Anthony Hicks
SALES MANAGER
avatar
CLARENCE FINLEY
SALES CONSULTANT
Client vérifié
Little Rock, AR
2021 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/12/2020
client vérifiéVérifié Client
Catégorie : Sales
Hyundai Palisade
Great experience. Mark was very helpful
Recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 12/14/2020 05:33 AM

Barry,
Thanks for this great review!

KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 12/14/2020 05:33 AM

Thanks for this great review!!

Employés avec lesquels vous avez travaillé
avatar
RODERICK GRAY
General Manager
avatar
Anthony Hicks
SALES MANAGER
avatar
MARK MADISON
SALES CONSULTANT
AS
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Angela S.
Glenwood, AR
2021 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/27/2020
client vérifiéVérifié Client
Catégorie : Sales
I feel valued there
Emmanuel cares that we are pleased
Recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 11/30/2020 06:47 AM

Angela,
Thanks for this great review!

KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 11/30/2020 06:49 AM

Angela,
Thanks for this great review!!

Employés avec lesquels vous avez travaillé
avatar
RODERICK GRAY
General Manager
avatar
Anthony Hicks
SALES MANAGER
avatar
EMMANUEL OLIE
SALES CONSULTANT
Client vérifié
Glenwood, AR
2020 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/27/2020
client vérifiéVérifié Client
Catégorie : Sales
Great product!
This was our family's 7th Hyundai from Crain. They always treat you like family and will do what they can to make the deal.
Recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 11/30/2020 06:46 AM

Thanks for this great review!!

KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 11/30/2020 06:49 AM

Thanks for this great review!!

Employés avec lesquels vous avez travaillé
avatar
RODERICK GRAY
General Manager
avatar
Anthony Hicks
SALES MANAGER
avatar
EMMANUEL OLIE
SALES CONSULTANT
Client vérifié
Bryant, AR
2020 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/21/2020
client vérifiéVérifié Client
Catégorie : Sales
Awesome experience
Everything was smooth, friendly, .... just GREAT!
Recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 11/23/2020 05:48 AM

Thanks for this great review!

KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 11/23/2020 05:49 AM

Thanks for this great review!

Employés avec lesquels vous avez travaillé
avatar
RODERICK GRAY
General Manager
avatar
Anthony Hicks
SALES MANAGER
avatar
MARK MADISON
SALES CONSULTANT
Client vérifié
Bryant, AR
2021 Hyundai Venue
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/21/2020
client vérifiéVérifié Client
Catégorie : Sales
Overall would recommend
I love my new car and it’s features!!
Recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 11/23/2020 06:08 AM

Ashley,
Thank you for your feedback, it helps us to improve. Customer Satisfaction is very important to us.  I feel if you do not get a 5 star survey then we did not do our job.  I have looked at your survey and see there are somethings of the process that you think need imporovement, so I have taken your concerns to upper management.  Please feel free to call me 501-604-1502 at anytime to discuss anything that is important to you. You will be getting a rescore survey from Hyundai.  That survey is on me and me only.  Hyundai likes to know that we take care of our customer needs big or small.  That survey will be on how I respond back to you.  Thank you for your business.  Kimberly Stewart, CRM

KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 11/24/2020 11:09 AM

Please be sure to fill out the rescore survey....Thank you

Employés avec lesquels vous avez travaillé
avatar
Anthony Hicks
SALES MANAGER
avatar
Anthony Hicks
SALES MANAGER
avatar
ANTONIO SHAWDERS
SALES CONSULTANT
Client vérifié
Bryant, AR
2021 Hyundai Venue
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/21/2020
client vérifiéVérifié Client
Catégorie : Sales
Overall would recommend
I love my new car and it’s features!!
Recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 11/23/2020 06:08 AM

Ashley,
Thank you for your feedback, it helps us to improve. Customer Satisfaction is very important to us.  I feel if you do not get a 5 star survey then we did not do our job.  I have looked at your survey and see there are somethings of the process that you think need imporovement, so I have taken your concerns to upper management.  Please feel free to call me 501-604-1502 at anytime to discuss anything that is important to you. You will be getting a rescore survey from Hyundai.  That survey is on me and me only.  Hyundai likes to know that we take care of our customer needs big or small.  That survey will be on how I respond back to you.  Thank you for your business.  Kimberly Stewart, CRM

KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 11/24/2020 11:09 AM

Please be sure to fill out the rescore survey....Thank you

Employés avec lesquels vous avez travaillé
avatar
Anthony Hicks
SALES MANAGER
avatar
Anthony Hicks
SALES MANAGER
avatar
ANTONIO SHAWDERS
SALES CONSULTANT
Client vérifié
Little Rock, AR
2021 Hyundai Kona
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/21/2020
client vérifiéVérifié Client
Catégorie : Sales
Serve
Excellent!
Recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 11/23/2020 05:59 AM

Thank you for your feedback.  Customer satisfaction is very impporant to us.  I feel if we do not score a 5 star on our surveys then we did not do our job.  I have looked at your survey and see where you were not happy with several of the steps in the buying process. You may call me at anytime to discuss your concerns or if there is something that I can do for you at 501.604.1502. I have taken these concerns to upper management.  Your feedback also helps us to improve on the process.  You will be getting a rescore survey from Hyundai, that survey will be on me and me only asking if I did reach out to you and how I handle yur concerns. Hyundai likes to know that we do take care of our customers. We strive for 5.  Kimberly Stewart, CRM

KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 11/24/2020 11:08 AM

Please be sure to fill out the rescore survey.....Thank you

Employés avec lesquels vous avez travaillé
avatar
Anthony Hicks
SALES MANAGER
avatar
Anthony Hicks
SALES MANAGER
Client vérifié
Little Rock, AR
2021 Hyundai Kona
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/21/2020
client vérifiéVérifié Client
Catégorie : Sales
Serve
Excellent!
Recommandé
KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 11/23/2020 05:59 AM

Thank you for your feedback.  Customer satisfaction is very impporant to us.  I feel if we do not score a 5 star on our surveys then we did not do our job.  I have looked at your survey and see where you were not happy with several of the steps in the buying process. You may call me at anytime to discuss your concerns or if there is something that I can do for you at 501.604.1502. I have taken these concerns to upper management.  Your feedback also helps us to improve on the process.  You will be getting a rescore survey from Hyundai, that survey will be on me and me only asking if I did reach out to you and how I handle yur concerns. Hyundai likes to know that we do take care of our customers. We strive for 5.  Kimberly Stewart, CRM

KIMBERLY L S. de Crain Hyundai Little Rock a répondu le 11/24/2020 11:08 AM

Please be sure to fill out the rescore survey.....Thank you

Employés avec lesquels vous avez travaillé
avatar
Anthony Hicks
SALES MANAGER
avatar
Anthony Hicks
SALES MANAGER
61-80 sur 117 résultats
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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