Jim Barbey Automotive went above and beyond to find a place that could re-program my mirror on my Ent
erprise fleet vehicle. It had a bunch of safety features that needed to be updated and although they did not have the software to do so themselves, they were able to find a place that could, and took care of it for me on a same day drop off. I will definitely be bringing my fleet vehicle back for any service needs. Thank you!
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The diagnostic assessment was honest, and the completed work was done quickly and correctly by true
professionals. I have the highest respect for this company in every aspect of their business dealings with me.
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I'm very pleased with the service performed. We opted not to get the repairs at this time however fee
l very confident for Edward's to do them when the time is right. The vehicle was attended to as promised in less than a day.
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These guys are the best. They are fair as can be and are truthful. Just the way you want your mechani
cs to be. Probably one of the best things about these guys is they will give you an honest asscesment of what your issues are and they don't stop there. They treat the vehicle as a whole and will let you know if they find other things that need attention. Highly recommended. I"ve been a customer for about a year, wish I'd found them much much sooner. Thanks for solving my steering problem, it steers like it's supposed to now!
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I've been taking my vehicles to Royal for years. They believe in doing the work right and standing by
it. Their rates are reasonable, and they don't oversell services that aren't needed. I won't go anywhere else!
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When I call, I feel my service is personalized. I feel the work Neil does on my car is the same quali
ty he would do on his wife’s car or his kids!
Neil is by far one of the best mechanics I’ve encountered since I started driving at 16- I’m 50 now and For the past 10 years I feel Neil at east bay offers the best my money can buy, I am never oversold, Neil charges a fair wage for the service he provides! And I feel like I’m treated like a valued customer and a freind.
Neil thank you for your last min service, for your time, for your conversation, for your teaching! Thank you for keeping me Nd my family safe on the road! You have been a blessing in my life in more ways then you will ever know!
Many thanks and my heartfelt appreciation to you and all your employees!
As a mechanic 5 starts aren’t enough You deserve the galaxy!
Thanks again
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I was needing my transmission looked at in a timely manor. They got it in the very next day. They hav
e a very professional and knowledgeable staff. The mechanic is very experienced and know vehicles. I diffidently recommend this auto shop.
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