Friendly, professional nice waiting area inside. Others don’t have that, which sucks when it’s hot or cold out.
Professional, welcoming, friendly and it was really cold out so they have a nice place to wait INSIDE
. Their price is competitive but I’d pay more just because they’re good people (rare).
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The place is very clean friendly staffs have banding machines inside the waiting area and massage ch
air you can relax for waiting , if to long you can’t bored and costly not expensive charges great mechanic .
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It is so refreshing when you come across a business that is honest and ethical, especially when it co
mes to auto repair. T & M Automotive is truly a gem. Thank you for always taking care of our cars.
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Took my 2018 Mercedes Benz GLE 350 to checkup the engine. I was surprised when Carlos informed that
there’s nothing wrong with my car’s engine but it’s just the “engine mount” due to wear and tear. He quoted me for a thousand dollars to fix it in the future. Guess what how me he charged me for diagnostics? $50.00 only. They’re experts in car repairs but they are not ripping you off. Thank you for your honesty, CARLOS. HIGHLY RECOMMENDED!
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I absolutely appreciate the Customer Service and Support from the shop! I’m from Cleveland and used t
o having my brother who owns his own shop work on my repairs. Well they come close! They thoroughly inspected my car to see what was going wrong with the charging system. And what I really like is that they are not just trying to get money from you. They want you to be a repeat customer and it shows. I actually drive from across town about 30 minutes to go to the shop because of the great service and I know that my vehicle will be fixed right. As an example, I took my car to one of those 10 minute oil change spots and they put the wrong bolt/piece back on my car. A Auto saw it and fixed it.
I’m going to just end with saying I highly recommend them hands-down, 100 times over, they are a trusted mechanic! Feels like family and it feels like I’m back at home. I’ve been using them on and off for about two years, from oil changes to major repairs on my used 2013 Ford Edge.
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