Victor was very courteous from the outset, and clearly competent with my 328i. His advice was clear,
his work was perfect. The whole experience was very professional. I will never take my car anywhere else. And on top of that, he saved me money.
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Scott and his crew take great care of our vehicles, and by extension, take great care of us. Everyon
e there always takes time to explain any problems found and what was done to fix them. We've been customers for years.
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overall I am happy with the outcome. But I was disappointed at the nonavailability of shuttle service
though I was assured that I will be dropped and picked up to pick up my car when I scheduled the previous day.That was important to me since I was the main caretaker for someone who was very ill.
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They've never ever tried to push anything on me. They're as quick to not recommend repair work as to
recommending it, appropriate to the situation. They're obviously not motivated by how much money they can get from you, which is refreshing, reassuring, and rare. I know a good deal about car repair, and they've earned my trust. Thanks Patriot team!
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