Bought a car at your location on 1/16/2026 Christopher Zero sold us our car is customer service was the best I would send anyone looking for a car to him.
Bought a car on 1/16/2026 Christopher Zero assisted us customer service was awsome I drove 3 hours an
d I would again.
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Asked if they could squeeze me in and without hesitation or feeling of invonvenience I did not have
an appointment the place was extremely busy .ABOVE AND BEYOND THANK YOU BALISE SERVICE.!!!
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I generally had a very good experience with Callie Young on the day of purchase. She was polite and
prepared with paperwork that did need some revision. Unfortunately, the survey was very specific in its questioning and my rating reflected the challenge of communication and logistics involved in selling a brand new car hot off the press to a person 50 miles away and resulted in the perception of a less than stellar effort on her part. That was not my intent. She's navigating a male-dominated environment with grace,
integrity and knowledge. I would highly recommend her as a competent sales person. Wishing her the best of good fortune in the New Year!
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Joe Jarrett sold us a new Elantra, his knowledge of the vehicle was great and his customer service sk
ills are impeccable. No pressure and very personable. We love Orr Hyundai -TexArKana!!
Thanks for all you help today!!!
Kim Chapman
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I'm very disappointed that Hyundai Petaluma closed!
I always received outstanding service from the service manager, Nick, and everyone else at this locat
ion. It also was very convenient to stop there on my way between Sausalito (home) and Sebastopol (frequent trips.) Nick always went out of his way to make sure one's car was working well. I feel like I've lost a friend. I originally bought my car when I lived in San Francisco. That Hyundai dealership closed after a short time. After that, I bounced around between Hyundai in Daly City and Burlingame. Petaluma's car dealership was by far the friendliest and most user-friendly. My car now has 107K miles, and I'm very disappointed that I can't get it serviced at this particular dealership.
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The transition from Scaffidi to Stevens Point Auto has been seamless. Same great service and outstan
ding personnel. I am looking forward to the new opening of the Stevens Point Hyundai facility next door.
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