My whole family(4people) got their car from Dougs and we are more than likely to come back to get our
next car from here than any other place. Friendly service and good cars all around best dealer around.
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Today we walked in and we're lucky enough to get Aurea as a salesperson. She listened to what I wante
d and made some suggestions that were exactly what I needed. She made this whole experience so comfortable. That's a lot of money to spend but I didn't feel so bad spending it knowing I was getting a good car, with good service and an especially wonderful salesperson. Thank you for making us feel so comfortable.
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My first time experience with the service department was fantastic! Service manger set my mind at eas
e about the care of my vehicle while in their hands. Staff was great and took less time than estimated. Went in for 24,000 mile service and to check on a transmission leak. They evaluated and found the problem and even had the part in stock. Gasket replaced all in the same day as the oil change. What an amazing service team and a big thank you to the Service Manager and all those who participated in my appointment, service and repair and the great care that was taken with my vehicle, thank you Service Team!!! I will definitely feel comfortable bringing my car back to them in the future.
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Mark Muliarchyk was the service person to help me get set up for the recall work. He also called a L
yft driver to take me home. When I returned to get my car, he asked me if there was anything else my car needed. I told him I love the car, but the heater sucks! Right then we made another appointment to get the heater diagnosed. At that point I knew Mark was really LISTENING to me. I had been told twice before the heater was fine. (Blowing cold air non stop is NOT fine) Thanks to the great mechanic, they diagnosed a faulty fuse. My car was fixed. I now don't get "frozen bones" just driving a short distance. The heater warms up before I am at the end of my short road. THANKS MARK and THANKS to the great mechanic! THANKS for listening to me.
Give these guys a raise in pay! Sincerely, Marie West-Johnson
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Complimentary first maintenance for our new car when it hit 7500 miles. Service was expected, though
I would have appreciated a top off on tire pressure.
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