I have been going to Mistress for years. They are the most friendly amazing supportive team of auto
mechanics who make sure that you always are a priority, spoken to with respect (I’m a woman and that often doesnt happen in the car world). From their drop offs to your house to phone call updates, I wish every company had their work ethic, warm customer service, clarity of invoicing, responsibility and accountability. They are authentic and unparalleled!
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I highly recommend Japanese Car Masters. Excellent service from start to finish.Excellent technicians
listen to all concerns and give detailed explanations of work to be done, even a print out if desired.
Professional, honest, and skilled mechanics. The very BEST customer service!
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I discovered this shop quite recently. From the first time I recognized how professional, helpful, ex
pert, and friendly it is. All the team members I have met so far are fantastic. I trust this shop so much that I just drop my cars there, for service or for repair, and don't bother to check cost estimate or competition.
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Called to see if they could inspect a vehicle I wanted to buy for my teenage son. They said yes, no p
roblem then unexpectedly I dropped it in their lap. They managed to get it all looked over in a few hours as I was in no rush. Explained everything to me that they looked over and gave me the reccomendations. Will be going back to have this vehicle serviced if we purchase it.
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These people are amazing! Daron and his Sister are great at what they do. I have a Lexus that started
giving me problems. I took it to another shop who said there were so many diagnostic codes that they said they couldn't work on it and I had to take it to the dealer. The dealer found 28 diagnostic codes and quoted me the work. I called Herb's Garage and Daron quoted me significantly lower prices so I took it there. It took a few weeks to fix the issue because there were so many codes. Even after they fixed the noticeable issue (rough idle), the check engine would still come on. They finally fixed that issue. The car was a problem with only 60k miles. Daron and his team definitely worked hard on it and solved the difficult problem. They were gracious enough to help out with a rental for a little bit of time too. They charged very reasonable prices, especially for the amount of work performed. Car now runs great. It's safe to say that I finally found a mechanic who I consider my mechanic.
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I'm always happy with the work done by Advanced. Truck feels like brand new every time I leave the sh
op after regular service.
Thank you and all of the Staff at Advanced.
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