I have been going to Mistress for years. They are the most friendly amazing supportive team of auto
mechanics who make sure that you always are a priority, spoken to with respect (I’m a woman and that often doesnt happen in the car world). From their drop offs to your house to phone call updates, I wish every company had their work ethic, warm customer service, clarity of invoicing, responsibility and accountability. They are authentic and unparalleled!
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I used Mike’s services for the first time today and have issues or concerns. The crew is friendly, t
he waiting is clean and the necessary work was done quickly while I waited.
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I highly recommend Japanese Car Masters. Excellent service from start to finish.Excellent technicians
listen to all concerns and give detailed explanations of work to be done, even a print out if desired.
Professional, honest, and skilled mechanics. The very BEST customer service!
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He was very patient with me on explaining the problems I have with my truck and was giving me some im
portant Information for some things to look for I will recommend his shop to my friends no questions ask
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