I’m my water pump went on a Thursday afternoon and after calling around for hours I finally found tha
t auto shop, which got me in right away, after barely making it there, Jr said it would most likely be ready The next day before 5 which was amazing bc I had plans to take my daughter to the water park the next day with a bunch of friends and NEEDED my vehicle. In the process of diagnosis, I also needed breaks which I already knew and he said they could also have those done by the next day! Friday around 3pm I received an email that my car was complete and ready to go! The price of everything was extremely fair! I was very impressed with all interactions I had with Jr and the shop! Will def be returning! Thanks to him, his team and all their hard quality work! B
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The service department went above and beyond to get my vehicle ready in one day instead of two as sc
heduled due to a last minute travel change. They did the job as originally scheduled without cutting corners and no additional up charges. Overall a very great repair job
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Your crazy if you don’t go here. Pete does the right thing for his customers everytime. If I get an o
il change somewhere else, they always tell me all these things they think I should do. I take the list to Pete and he declares most of it garbage. He is ?!
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You take very good care of our vehicles with a reasonable price in mind. We always appreciate the w
ork on our vehicles. We will be using you until the day we leave Reno and we highly recommend you to others.
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32610 Pacific Hwy S Ste B8
Federal Way, WA 98003-6475
4,9
(290 Avis)
KD
Such great service
Auto service can be sort of invisible to me. So, Great customer service and the ability to explain wh
at was done to the car and why is really important. Arturo always shows concern, and patience explaining the service, what to expect next time, and is really accurate with the estimates. Highly recommend.
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I had $4,000 in repairs. Much needed maintence. I would have appreciated a car wash upon pickup. I kn
ow other dealers do that for as little as an oil change. So maybe it's sounds petty but it would be a nice business practice for extensive costs that are incurred. Makes the patron feel good to leave in a clean and now even safer vehichle. The mechanics do a great job. Been a customer for over 10 years.
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