I'd like to thank the front staff! They treat you so nice and listen to your needs!!
I will continue
to do all my service there. Thank you so much for my service yesterday
and hope you all have a great Thanksgiving with your family!
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Dave and his team came through again for me… had an error code showing, thought I knew what needed to
be fixed and took to Dave just to be sure… instead, he found another component had failed - he fixed that saving me spending a bunch to not resolve a problem… THANKS Dave!!
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Best auto repair around, Roger is a great guy, he'll go out of his way to help you and he's the most
honest person you want to work on your car
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Great job on my troublesome Beemer!
However, I can’t help wondering if ‘maybe’ an oversight occurred
diagnosing the issue at the very beginning. After fixing an oil leak, 5 days after my car won’t start and had to be towed to Mike’s Beemer. I was told the Starter motor needed replacement. 3 days later, when picking up my car, after it was fixed, it didn’t start. Didn’t even live the shop yet. Then I was told it could be the Alternator, which was actually still under warranty from another shop. Had the car towed there; they claimed it was not the Alternator, but an electric issue and they didn’t have an electrician. Had the car towed back to Mike’s B. Felipe said could be the computer, which would be very costly, or the Alternator was a bad one. He suggested to start by replacing it. Very difficult decision for me, and costly. Finally decided to replace it. Turned out it was a bad Alternator; he was correct. car is working well, so far. But, still I can’t help wondering if instead of replacing the Starter motor, it was an Alternator’s issue from the beginning??♀️. Felipe said no. I have to move on and trust no mistake were made diagnosing the issues. Therefore, then, Mike’s Beemer did an excellent job.
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I’ve been a loyal customer for many years , and highly recommend these folks not only for the quality
and speed of their work, but for their commitment to being THE place to go that can always be trusted. To my wife and myself, the trust that they’ve always been worthy of is priceless these days. Thank you again Romero for treating us like family, exactly as Ahmed has always done . Well done !
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