Since I’ve moved to Charlotte8 years ago , Sam has been my number one guy ! I’ve sent all of my clien
ts to him and they never have a complaint. He’s the most kind, honest and hard-working Mechanic I’ve ever worked with . I never feel pressured and when I lack knowledge, he explains everything so well! His service is not only great, but it is also done in a very timely manner , in and out . I would not trust my car with anyone else, but him and his establishment.
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My Audi experience has been limited to 2012 and 2014 Q5s.
Recently replaced with 2021 Q5 and 2023 Q3
. I was looking for a new service facility that I could trust to be fair and honest.
I found this in Carolina Autowerks of Indian Trail.
From the moment I walked in I sensed the professionalism and sincere desire to meet my needs rather than their own.
My known issues with my Q3 were diagnosed, discussed, and repaired at optimal levels of service. After completion of repairs and service I realized I was in the right shop.
The following day I took the 2021 Q5 in for precautionary diagnosis and service or repairs.
The competent staff at Carolina Eurowerks advised the vehicle had no issues or indications that warranted immediate attention.
At 79, I have never had this happen. It is obvious that I am not mechanically savvy and very gullible about car repairs. I feel very comfortable recommending this shop. I look forward to a long relationship with Carolina Eurowerks.
Thanks guys.
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The repair was for an AWS, security system, reflashing. Wellman's did the repair in one day in charge
less than a hundred bucks. BMW wanted almost a thousand dollars.
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