excellent service. staff went out of their way to help after a very trying motor vehicle accident whi
ch left the back of my car totaled. They even helped me with a minor repair (reattachment of plastic around rear view side mirror) when I had found damaged several days later--my special thanks to Carl who took time out of his schedule and made this repair happen. They made sure I understood the nature of the original repair and how long it would take. The front staff were also excellent and very compassionate given my situation. Would highly recommend.
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I brought my car in to the service dept to check a problem with my AC. My appointment was scheduled
for the following Wednesday but Jeff was able to fit me in. He explained everything about what they would do to fix it. He thought my wait would be 1.5 hrs as they were replacing the oil as well. My car was ready to go earlier than his estimate and it was so nice to have the AC working on such a hot day. Thank you Jeff
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I brought my old 2009 F-150 ranch truck from SD out to WA to use when I visited family. Even with 135
,000 miles it still looks darn good except for some rusting panels under the doors and across the back end (so much for salting winter roads). Decided to see about getting it fixed while I was visiting again and a friend told me to take it to Bjorneby's in Federal Way as they are one of the few shops willing to do stupid little jobs like this. They were very nice, gave me a reasonable time and cost estimate, and with a shake of the hand, I left it with them. When the job was done, I was astonished. The truck looked like new and the final cost with tax was less than the reasonable estimate. I am more than pleased. Good people, good work, good price. What more can I say?
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