What started off as acquaintances through a little truck cl
ub in the PNW became a full-blown authentic friendship. Scott and his team up at Scott's Classic Quality Brake and Muffler Have become family. Any need that we have had for any of our vehicles they have delivered, and at a fair price! We will always make the trip out of our way to go and see them. The way that they take care of not only our vehicles, but us as customers is top notch! Some thing that seems to have been forgotten nowadays is the value of customer service. To name a few Scott, Jennie, Ron, and Katrina are sure to serve any of your auto needs like you are their own family.
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I've gone to Automotive Specialists several times over the years with several vehicles. I have alwa
ys found them to be friendly, professional and reasonable. I highly recommend them!
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I brought my Nissan in for an oil change. Dylan responded immediately to affirm an online appointment
request. Marcos & the team worked with courtesy, professionalism & speed to take care of business upon arrival. The crew at this shop, at this time, is exceptional at building relationships & business. Take care of them while you can, talented team members like these are hard to find & difficult to develop. Thanks for “over the top” performance guys!
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I have never been more pleased with a mechanic's work than I have with Sorenson's. They have always
gone beyond what I expected. I am so impressed with this repair shop, when I purchased my last car it leaked oil. I was told by the dealer that I could bring it in to the lot's repair shop. I brought my car in the next day for an estimate and it was more than I could afford at the time. Later I brought my car to Sorenson's and asked for an estimate, it was almost half of what the first repair shop quoted. Sorenson's did an amazing job and my car never leaked oil again. Each time I have needed any work done, I am pleased with the results. I recommend Sorenson's to everyone I know. I usually drop my car off the night before the work is done and they call to explain why my car needed the work done and always took my budget in mind and gave me alternatives. There are never hidden charges, what the estimate says is exactly what I pay. I have been ripped off in the past but NEVER at Sorenson's. I have never had a bad experience with this company and will recommend them to everyone.
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Always great service. Nothing different this time. Although, my engine light is still flashing. I too
k it on the freeway as suggested in the acceleration is very slow and I could not get over 50 mile an hour in about a mile stretch of freeway. I am indebted to you all for everything you've done for me fitting me in wherever you can and keeping my old jalopy running. But now i'm at my witsend, I simply don't know what do. Any help or advice from you would be greatly appreciated.
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Thankyou Genisis (and thankyou Larry)
We had an emergency repair required on our hired RV.
Larry in
the office totally took over, dealing with the RV hire company both prior to, and and the job completion. No stone left unturned.
The expertise of the mechanical and office staff was second to none.
Our "urgent repair" was attended to promptly, such a relief.
Two very happy Kiwi tourists
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they just did a great job, i appreciate business's that operate on the premise of "old school hospita
lity" engaging with your customers and providing outstanding customer service. :) Thank you
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