These guys REALLY know there stuff, makes you wonder why the dealer chargers so much and STILL DOES N
OT get it right. If they go out of business I will SELL my Mercedes!!!. They are that good. Love the feeling of just some old friends working on my car in their garage. Keep up the EXCELLENT work !!!
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They are always reliable, honest and quick. I’ve taken my car there a couple times now and will conti
nue to go there with any future issues or questions.
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I’ve been going to Import Auto for years with my 2014 Range Rover and they have always been honest, g
iven great feedback and options for service depending on my priorities. I would recommend them to anyone.
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I was on a 10 hour road trip with the family and 4 hours out of town the rear seat failed and fell ba
ck. Nothing we could do would get the seat to sit up right so for a couple of days my kids were squished together in the driver's side and middle seat. Road trips without space suck let me tell you.
I work right next to the Honda Dealership in Nashville. I don't like them for a variety of reasons, but let's add this one on. I dropped in because it's a fairly high "this has got to be fixed" event and I was willing to pay the premium dealer cost for the convenience of just dropping off the seat next to my work. But no. They couldn't do it. Had to leave the entire car because otherwise they couldn't test the locking mech. Er, yeah, they could... I did while on vacation using a screwdriver and holding it down with my foot. But no, had to leave the whole car for a removable rear passenger seat.
Called Alva's, told them what was up, dropped the seat off, got a call a couple of hours later that it was less to replace it than it was to work on it due to the mech inside being broke, and got a used, but in better shape than my current, replacement seat for what the service call at the dealer would have been.
After leaving New York, my son and his college buddies broke down in Nashville. They had no idea wher
e to take our van and they stumbled across Simpson's Auto. What a find, Jim took care of them like they were his own kids. He got a new driveshaft put on it and had it ready to go when they came back through from Florida. I can't thank him and everyone who worked on our van enough, he even gave us a few tips on some work that should be done when they got back to NY. They're the Best.
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I took in my Midas guarantee papers and was given immediate service. The owner saw to it that everyth
ing was completed, correct, and it was all done in a timely manner. Very, very professionally handled. Thank you!
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I brought my 22 KiaStinger for and oil change. Everyone was friendly and on top of their job. Thank
you Mr
Jason for making me feel important. Very nice Manger 👌
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