Went for brakes only. They found out I needed oil and new shocks for the back end.
I was at amer
ican tires a month or two ago and they never said anything about brakes or new shocks at all. The technician shows me how bad my shocks were. In under an hour they had them ordered and installed. Also new roters and brake pads and a oil change. This is my new shop for anything about my car.
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It was simply time for service, oil change, etc. Tom and Robert were friendly and professional. The c
ost was fair and when I picked up my car, they showed me that I had plenty of brake disc, but that a hose to the turbo was showing signs that it would be going bad within the next year and that I should replace it. Tom quoted me the price for a new one, but told me that he could save me money by finding a used one for me and he will contact me when he comes across it.
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I want to thank the Team at RCAR for reaching out and addressing my concern. After talking with Juan
, it was a clear misunderstanding on my behalf on what the steps were to proceed with my repairs. He once again came through and got my car picked up Free of Charge(An Amazing service he has provided over and over) and my vehicle is running great!
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Fantastic people and they took care of my care in a very timely manner. I'm so impressed and will be
going back again as needed. Jennifer explained all that would be done and if there was anything else she would call me to let me know. First class
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