Big thanks to Kevin Havey and the team! Being a single woman can be intimidating when car shopping. I
was pretty anxious after a horrible experience at a different local dealership (not Zimbrick). Kevin was really easy going, very knowledgeable and communicated each step of the process. The team made me feel more comfortable than any dealership I've gone to before. Thanks Kevin!
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Brought the car in to have 2 slow leaking tires repaired. They did a great job and did NOT try to sel
l me new tires. I really appreciate that they did not try to sell me something I did not need.
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I had to bring my car in because I went into a ditch. Darryl was quick to get my car checked out on s
hort notice. He was nice, straight, and to the point when explaining what needed to be done. Luckily it was just a couple of alignments. They were able to identify the problem quickly and get me out in the same day! I felt the cost for the repairs was fair as well.
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We were dealt with quickly, dropped off our car, and by the end of the day had it back. The issue tur
ned out to not be much, but they kept us in the loop and did a good job.
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The service was prompt - I arrived at their opening time of 7:30 and was first in line to be serviced
. I depend on their honesty regarding what is needed to be done for uninterrupted service.
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I have taken my vehicle to this location, and have been very happy, for awhile now. I was disappointe
d to hear this location is closing due to lack of staff. Mike is knowledgable, respectfully communicative, is more than happy to take his time to explain the details of options for repair and friendly in his interactions. I am grateful for their service.
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