I brought my car in to replace a serpentine belt and the tensioner. I am very thankful for the court
esy digital safety inspection that was done. While inspecting my car they found that I had a couple of safety concerns that needed attention. My passenger side outer tie rod was very loose, my front brake pads were at the service limits, and my cv axle shaft boot was torn open throwing grease into my brake caliper. I was able to see pictures of the parts that they recommended in the vehicle inspection report that was sent to me. They even gave me a free loaner car to drive, so my daily routine was not interrupted. I made it to work and received a phone call just before 5pm informing me that my services were done and my car was ready for pick up. Fortunately I was able to get my car back the same evening. I had prior plans after work, but I was told that my keys and the invoice would be left with the store cashier and they were there until 11pm for my convenience.
Honestly an affordable, great experience!
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1290 50 Th Street East
Inver Grove Heights, MN 55077
4,7
(1 917 Avis)
ReScores™(148)
GB
Fantastic customer service
Well I don't know anything about the dealership in general but I will tell you Finance manager Arian
Lara is a gem. I have purchased two extended warranty programs on two different vehicles from him and couldn't be happier. He's honest and fair, listens to the customers needs and wants and hits right on target. He provides outstanding customer service which is rare these days. Thank you Arian
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I've been going to A&A for quite a few years now. Just took the '07 Impala in for an oil change. I wa
s told when I made the appt that they were using all synthetic oil and what the cost would be. I appreciated the communication so I wouldn't be surprised to see what the cost of the oil change was. Thanks, Tom!
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