Great service, honest and friendly mechanic, get's the job done without making unnecessary cost, best
service experience i had in a long time, businesses like this need to say, i have been bringing my car there for years.
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I recently brought my 2022 Ioniq 5 in for emergency service. Charlie and his team were able to diagno
se the issue and explained that the part could take up to 10 days to arrive and that once it arrived, they would take care of everything. Since the repair was covered under warranty, the service team made sure that I had transportation while my car was being serviced. John, my service advisor, kept me up to speed. The part arrived sooner, and I had my car back in less than a week. Every dealership can repair cars, but what sets dealerships apart is the customer-focused service that Charlie instills in his team.
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Reasonable pricing, quality work, and great customer service
Let me start off by saying, I NEVER write reviews for places, but Wayne's deserves a positive shoutou
t.
I honestly didn't know what to expect from Wayne's. It's a very unsuspecting, small shop. I must say, I am more than impressed with the way their staff conducted themselves. The nice lady who schedules the work for them is friendly, patient, and professional. I also interacted with one of the mechanics who was also friendly, patient, and professional, which as many of us know is a rarity at most shops. On top of that the pricing to do the work I needed was unbeatable and so was the quality. If you're looking for a shop with great customer service and integrity, Wayne's Automotive is the place to go.
I recently had my vehicle serviced here, and the experience was outstanding from start to finish. The
staff was professional, knowledgeable, and took the time to clearly explain what my car needed without any pressure or upselling.
The work was completed quickly and efficiently, and everything was done exactly as promised. What really stood out was the attention to detail and the level of customer care—they made sure I understood the repairs and felt confident in the service provided.
It’s not always easy to find an auto shop you can trust, but this team definitely earned mine. I’ll be returning for future maintenance and highly recommend them to anyone looking for honest, reliable, and top-quality service.
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Bob Gass is a a tremendous man. He takes the time to explain what is going on with your vehicle. He
is honest and I have been coming to him for years. I have had my family and friends all go to Bob. He is reasonable and does it with a smile on his face
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I have been taking my BMW to this shop for the past few years for inspection and repairs and they alw
ays take very good care of my car. They are quick and detailed and honest. They will work with you in many ways. I am going to refer them to all of my. family & friends. I just can’t say enough about how wonderful this shop has been to me. Mark/Mechanic & Front Desk is the best. Very friendly and professional and he always explains in detail what will be required for your auto repairs so that you can be aware of exactly everything that you need to know. Big thanks & kudos to Andy, Mark & the rest of the staff!!
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The staff is very friendly, they explain the details of the servicing as well as give you recommendat
ions. They are always punctual and take great care of your vehicle. Will continue to go here for servicing and would highly recommend!
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