Due to my customer service experience with a young man named Sebastian, I will no longer take my car
anywhere, but McCarthy. As a senior citizen, he was courteous, professional, and extremely caring about everything from the top of my car to the care he showed ! thank you! My new car will come from you!
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Unfortunately I couldn’t justify the cost for the repairs needed at this time but they were able to t
ell me what was wrong with it. I will always go to Randy’s if it’s something that’s out of my scope of what I can repair.
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I took it in to have the front wheel bearings checked but quickly found out that I had a bent front w
heel. That was a real problem because my car is18 years old and replacement wheels are virtually impossible to find, but Jerry found a company who was able to reshape my wheel successfully for very little cost! I really appreciated his special effort to resolve my problem!
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Great customer service. Very professional. I did not make an appointment but they was able to get me
in and complete my brake replacement in the same day. While being under staffed. Well definitely return if I need other services.
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