I have been going to Graff's for years. I have always found Josh the owner to be honest and forthrigh
t. He never pushes the maintenance on your car. He always tells me what needs to be done well before it is due. The quality of work by himself and his staff has always been topnotch.
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They are very efficient and professional, I ask if I could wait for the oil change, Mike check and sa
id it’s possible and he told me it’ll take about an hour and the job was done in an hour, will done Alki auto
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John was great. He was very knowledgeable about the vehicle and easy to work with. The price they cam
e up with for our trade-in was right inline with what I was expecting. When he came up with the price of the car and I countered, he was empowered to go to the computer and figure out the lowest price on his own without having to go to a manager or get someone else involved. Finance still took a long time, but that was no surprise. I would go here again for sure.
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I'm a single mom, DV survivor mother of disabled child, having this kind of support in the community
is a dream come true , Im so grateful , my car is running like new .
Thank you so much.
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