Above and beyond quality work and customer service! This was the best service in all aspects that I
have ever experienced. They cared enough to help make my insurance situation successful, they arranged for my rental car pick up, they went above and beyond what was needed to make sure the repainting of my car looked great, resurfaced a headlight to make it looked new to match new one, drove my car to tire speciality shop to have suspension checked for safety and most jaw dropping customer service was when they called me to say my car was ready for pickup. They noticed that my driver side wiper spray wasn't working and said they hoped it was okay that they fixed it, at no charge. I had been driving my car for 6 yrs and tried many times to get some place to fix it and always being told too expensive and very difficult to take apart to fix. Make no mistake, these guys are over the top for everything. Workmanship, friendly, caring and efficient service. I took them cookies and muffins as a thank you for taking such good care of my car and me.
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Have taken several of are vehicles here for oil changes, and now now have had some major repairs . Th
ese repairs were fair price and only what I needed, no bs up sales. Clint is a fair and
honest as are his mechanics. Ted C.
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I have taken two cars to Downtown automotive based on a recommendation from a neighbor. They are alw
ays prompt, professional and advise you upfront what the estimate is to fix my cars. Highly recommend.
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Great team to work with. Damaged my Tacoma right before my vacation and they went out of their way t
o work within my timing. Actually completed a day before their estimate. (In spite of my insurance company wanting to hold out for a cheaper part)
Work was perfect. People were a pleasure to work with and made the process painless.
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This is my third experience with this collision repair center. I am very impressed with the service I
received. The staff is knowledgeable and friendly
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