I came in for my usual oil change and the team checked out the car and found a leak, and took care of
the problem. They always keep me safe in my car.
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This is a first time visit. Greeted upon entering, service representative(s) were great. Asked why
and how this service center can be of assistance. After the service, explanation provided as to what was done and an overview of future services (if needed). Definitely will be returning, open customer area, WiFi, Coffee, Water open.
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I arrived at the location early and the employee was ready to start work on my car immediately. I tol
d my concerns about the car and all were listened to and considered. The waiting room was comfortable and quiet. I liked how the desk worker told me estimates for each concern I had discussed, to get checked out or repaired. He showed good understanding of my car and its needs.
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The guys did a great job fixing my Titan truck. Had an A/C problem and they fixed it with a reasonabl
e price. Also had a fuel leak they found while doing the service. Thanks again for an outstanding job.
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I have been taking our cars to Import Authority for over 20 years and they always do a great job. The
y are honest and will tell me if there is a problem or not. Clinton and Chip run a super shop!
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I was in trouble from downstate and my car wasn’t starting properly. Sullivans got me in the very nex
t morning and got me out the same morning. They were fantastic.
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