Our daughters car broke down driving back from our family vacation and was towed there today. The cus
tomer service was outstanding! They knew we were traveling and got us in as quickly as possible. They were able to diagnose the issue very quickly. We ended up having to take it to the car dealer as it was an issue they weren’t equipped to repair but wanted to write a review because they had outstanding customer service which is hard to find!
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My family's mechanic retired after 40 years of amazing service, so when my car started making this go
d awful noise I knew I had to find a new one and fast. Heard about Unique Edge through word of mouth/radio and brought it in. The problem was the cradle, not a cheap fix ($1100) but the car was def not safe to drive. They took pictures, allowing me to see and understand what they were talking about. Staff was amazingly friendly and understanding. Its hard finding a good shop that doesn't yank you around, Im really glad I found these guys!
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Quality work and very reasonably priced! I know a lot of people that have gone here for years and hav
e never had a bad experience. Highly recommend!
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Great service from Adam and team at the Kennewick location! Excellent Communication and explanation o
f what needs fixed and how long that will take.
Repairs are completed and vehicle is ready for pickup as promised!
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THEY KNOW WHAT THEY NEED TO KNOW TO FIX YOUR PROBLEMS AND THEY TAKE CARE OF YOU LIKE YOU WOULD WANT TO BE TAKEN CARE OF.
I KNOW WHEN I GO TO ABBOTTS THAT I WILL BE TREATED WITH RESPECT AND THAT THE WORK THAT THEY DO ON MY
AUTOS WILL BE DONE RIGHT AND AT A REASONABLE PRICE.
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Had Truck delivered to them with a flat tire. They fixed it quickly. In fact didn't even charge me fo
r the repair!! They will get all my auto care needs!!! Amazing customer service and satisfaction done right!!
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