I go there every year to get my trucks inspected. Am in and out quickly. Staff behind the desk are v
ery courteous and know the exact questions to ask regarding whether or not they are allowed to inspect your vehicle (waller county vs harris county requirements). Service technicians are very courteous and efficient. I have been fortunate enough not to have to take my trucks in for service (knock on wood), but they are my go to automotive repair shop if and when I need to.
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Got to the shop at 10:20 A.M. gave them my keys, got a cup of coffee, sat down and 10 minutes later t
hey had inspected and I was ready to go. However, only had enough time to drink half of my coffee. Sat back down and finished my coffee then left. Last time it took longer, was able to finish 3/4’s of my cup of coffee. No matter what you have them do, it’s always done right and quickly.
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Me siento agradecida con los empleados de este maravilloso lugar donde conseguí lo que buscamos segur
idad para nuestros vehículos, soy venezolana no manejo el inglés aún, pero no fue problema nuestro amigo José López habla perfectamente el español y pudo ayudarme con todo lo que necesitaba para mi vehículo y a un precio increíble, les recomiendo este lugar
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I had been searching for a 2022-23 f150 lariat for several months. I test drove a half dozen at sever
al dealers. Each time, it was the typical encounter; long wait, little attention, no flexibility, bs pitches. I found Medway online and made an appointment. Barry met me promptly and we discussed in detail the truck, how he acquires them, and his business approach - offer great vehicles, price aggressively, and provide honest customer service. I insisted on taking the truck to my mechanic for a PPI, which Barry was fine with. The f150 passed the extensive PPI with flying colors, and I purchased it.
The administrative process was seamless, and Barry offered additional advice on ongoing maintenance.
I highly recommend Medway Imports. The experience was all positive and I felt that I was working with a team of honest, high integrity folks. In addition to Barry, Colleen, the office manager was also wonderful.
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I asked for an actual copy of a repair quote. Two days later received. Offered discount to rate them
higher. I am increasing rating but parts price is double plus what auto n parts supply wants.
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