I recently had to take my mother to a specialist, and during the trip, we needed to make a U-turn. Un
fortunately, the transmission got stuck in neutral. Towing the vehicle to a service area or even home would have been very expensive, so we reached out for roadside assistance and got Delco Mike’s.
A big thank you to Mike! Despite his busy day, he was able to get the vehicle into drive so we could limp home past the dealership after ordering the necessary part. This was probably riskier than most would want to take on, but it fit the bill for our situation. Luckily, since it was stuck in neutral, we were able to keep the AC on during the hot day.
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The service was great and quick, I was given plenty of options, and the prices were more then fair I
would highly recommend this shop to anyone looking for good service
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My rental car tire light went on as I was heading to the airport in Charlotte. I had seen the busines
s and popped in to see if they could add some air. Jeremy quickly raised the wheel and found a nail! The tire was off and plugged (fixed) for a very fair price. Kind customer service in a speedy manner that had me on the road right away!
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While traveling, my brakes on my truck totally failed as i was leaving a Jacksboro diner. While my ro
adside assist, the special service I paid for from my dealer all failed to find assistance, I found Cross Tire on my internet search. They were great! Jennifer arranged for a tow and the mechanic went to work immediately to diagnosis the problem. This was on a Saturday. Very clear communication and rapid service. Had my truck ready in a few days with preventative care included. Jennifer had ordered the necessary parts and the only delay was weekend and getting parts delivered. Highly recommend!
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They were professional, addressed the problem quickly, had it fixed even quicker. And the price was g
reat. Will go back with my Ram Ecodiesel.
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