I had seen several other vehicles fixed by Porter's and I now too have experienced first hand the qua
lity work and service from their trusted team!
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Fast service! I was stuck with no cellular reception about 100 miles from home when Jason rushed out
to give me a tow. He was fast and really inexpensive for the situation I was in. Would recommend to anyone for sure !
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Great shop for your automotive needs. Tony, the owner, provides great service at reasonable prices. A
lways honest, always trying to save you money when he can. Rest assured the car will be fixed right and you won't be overcharged.
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No wonder this business rates so highly. Matt at the front desk was the nicest person in the world t
o deal with. He was understanding of our problem and was so prompt working to get our issue repaired. We understand there were others also that got this job done in record time and the cost was next to unbelievable. Needless to say, if and when we need service such as this again, we will definitely return there. They are the best !!!!
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Had two glass claims within one month due to bad roads in SC. This happened in the midst of a major
move. Martha was fabulous in getting the file claimed with no hassle. Her follow up was great. Jack was on time, worked hard and explained things very well. Made my life much easier.
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Had an eerie screeching sound like one of my tires was going to fall off. Luckily, I was in front of
this place and pulled in concerned on how long a repair would take and how much. After 20 minutes and a few bucks, it was a small stone that somehow got into my rotor. I appreciate their HONESTY, professionalism and expeditious efforts. I'll be coming back.
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From the moment I called to discuss the issue with my car, Ricardo and his staff we very pleasant and
friendly on the phone and willing to assist me. When I arrived the staff I encountered with welcome me with a warm welcome and a good morning. Within minutes, my car was looked at and fixed. Thank you Ricardo and team! I would recommend this place to everyone I know!
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I had my car serviced and the car was washed but not dried! I went in to complain and met with a youn
g man named Raymond. He asked me if everything was ok, before I could finish telling him my car wasn’t dried he grabbed the rag and went to dry my car. I tried to help him and he said absolutely not! He told me it was to cold out and to sit in the warm car while he finished up my car. When He was all done I tried to hand him ten dollars, he told me that was not necessary and to just keep returning to family Hyundai for my automotive needs. I then left, but not before returning back to family Hyundai to see the young mans manager. When I walked in Raymond seen me and joked, “did I miss a spot” I laughed and said no I was wondering if your manager was available. He said yes he was and he would get him. I spoke with Eric who was very nice. I told him what Raymond has done and just how happy I was, I told him do you like your returning customers? Then this is one you want to keep around, he was so nice and helpful that I’m coming to buy another car with my husband next week. He then told me Raymond hadn’t been working there but few weeks. Maybe this will make its way to the right people. Would recommend anyone to Family Hyundai.
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My wife and I truly had a great car buying experience with the folks at Oak Lawn Mazda with the purch
ase our new Audi. Newly remodeled facility which looked great and the entire staff made us feel welcome and at home. Special thanks go out to Shelby Light who sealed the deal with her hassle free approach and high level of professionalism which was much appreciated. She was extremely attentive to our requests and questions, and proved to be very knowledgeable of the industry. We would definitely recommend Oak Lawn Mazda and Shelby if you're looking for a fair price, a hassle free transaction, and a great vehicle!
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