This was my first time doing anything with my car in Phoenix and these guys did a great job and were
very nice while they were at it! I'll definitely be heading back with any other car troubles!
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I inform shop of the current issue I was experiencing with my vehicle where the a/c would die in and
out, thinking it was just the switch and ask inquired about my brakes as it was a recommend service from dealership. Able to determine that it was an issue with blower motor and offered two different quotes in regards to repair (different replacement parts; new vs after market) while inspecting the brakes. Waived inspection fee for brake service, while giving information on when I can expect to replace. Didn't try to up-sale me, and offered same day service while keeping me up-to-date with calls (no app or text, great communication).
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We have already recommended J&R Automotive to several friends because in every situation we have take
n to Raul, he has found a solution. He is fair in his pricing and has done a few small jobs at no charge when he has found a "surprise" while completing the job he was contracted for. This guy has heart and takes his commitment to his customers seriously.
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Their service has always been outstanding. Personalized service, will to go the extra mile to insure
the job is well done nd the customer satisfied. I have used them for all my automotive repair and service needs for over ten years and am very satisfied.
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Joe and his crew are always friendly,awesome and reliable. Been going to Joe for almost 10 yrs. They
do excellent work would definitely recommend them. KORY
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