First transmission/differential issue ever and these guys made the entire transaction go so smoothly.
I never had a second thought of who I was going to take my truck to when I heard those horrible grind
ing noises under the rear end of my beloved '98 Silverado. All I had heard for the last twenty five years from friends who had had issues with their transmission or differentials is their rave reviews and they're wonderful experiences working with Barrett Transmissions so I had absolutely no qualms about immediately taking my truck to their business.
I found the entire staff, including the owner, to be courteous, knowledgeable and open to any questions that I had in regards to my transmission/differential issue.
The only hiccup I experienced while working with Barrett Transmissions was no fault of their own, but that of a major delivery service not delivering parts that were needed for my truck as expected. That did cause a one day delay in repairing my truck, but I was immediately made aware of this situation by the staff which I was very thankful for.
All the accolades that I had heard over the last 25 years about Barrett Transmission, in my opinion, are well
deserved. I couldn't have asked for a better experience!
Ken Mason
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Steve always responded promptly and respectfully whenever my husband or I had a problem with any of o
ur cars, he even extended himself to some of our issues many times and I will miss his expertise and decent prices. So sorry he is leaving, but hoping his retirement is everything he hopes it to be.
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