Having a problem with a certified pre-owned car that you purchased just a week earlier can be very di
scouraging and unsettling. The Service Department was very friendly and understanding. They took the time to make sure they thoroughly diagnosed the problem of a broken ring. They also kept us in formed as to the progress as to the repairs. We feel that Lee Johnson Chevrolet did an outstanding job of not only providing great customer service, but also doing an excellent job of doing the repairs to our vehicle.
We are very satisfied in the certified pre-owned Chevy Cruze we purchased from Lee Johnson Mazda, but are more confident of the vehicle we purchased after the repairs were done
Kudos to the Lee Johnson Family,
Hank and Sue Gulden
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I brought my GV70 to Genesis of Denville for service and the entire experience was excellent from sta
rt to finish
Started with talking to Mario on the phone that works in the service department
Mario was very professional on the phone and set up my appointment
Brought the car in at 8am and it was ready by 11am Mario called me to let me know car was ready for pick up
Picked up the car and was returned very clean inside and outside including tires
Mario understands great customer service
Genesis of Wayne needs to take a trip to Denville so they can get trained in how to treat a customer
I found the staff at the facility to be very engaging and helpful. My preference for a particular co
lor of the Genesis GV80 narrowed my choices.
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Vehicle was prepared before my arrival and the delivery overall was professional and courteous. I cou
ld not of asked for a more perfect execution of a sale. Not to mention the beauty sold itself!
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I would highly recommend Kevin Smith at this location. I was a distance buyer, but he was truly amaz
ing to work with from beginning to end. Thank you, Kevin!
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My friend recommended Tonkin Subaru service and I was very satisfied with the service! The service ma
nager and staff are thorough, prompt, diligent, and courteous. I was hesitant about getting service at a dealership, but not anymore, thank you Tonkin Subaru!
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I had a good experience working with Danual at the Sterling McCall Gensis of Southwest Houston. I ha
dn't bought a new car in over 15 years, and I'm glad I bought my Genesis from this location. I was pleased with the negotiation process and financing. Everything was very easy. I'd recommend buying your Genesis from this dealership.
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