Friendly Mechanics - Easy to Work With and Schedule
The Rollin Rust garage has always been really easy to schedule with - available to get work done on t
ime and as scheduled. There are very rarely any surprises as to final costs of repairs which is great. All the guys I've worked with there were friendly and easy to work with/talk to.
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Always listens to what customer request and provides good service in a timely manner. Will notify cu
stomer of any issues that may present trouble in the future so you can be planning when
and how to do necessary repairs.. Honest service and dependability.
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I brought my BMW X5 in to have the A/C Compressor replaced.
They ordered and replaced the a/c compr
essor, they called me to come and pickup the vehicle, I went to pickup the vehicle and when I got there they had checked out ac again only to find out that the new a/c Compressor went out. They immediately ordered a new one and replaced it. No problems no with the a/c.
The repair was for an AWS, security system, reflashing. Wellman's did the repair in one day in charge
less than a hundred bucks. BMW wanted almost a thousand dollars.
Each time I bring my Saturn to Certified Automotive, for an oil change or for a repair, I am thankful
for the employees' courtesy and their taking time to explain the problem, what needs to be done, and the estimated cost. I feel safe that I won't be taken advantage of because I know very little about cars. Most recently, when the car wouldn't start and I had it towed to Certified Automotive, their troubleshooting found that I needed a new starter. I was without a car and relied on friends driving me around (and did some long walking one day). I was reminded of how dependent we are on cars (and what a tremendous timesaver they are compared to walking!) and was very thankful to get the car back and repaired. Thank you for the opportunity to compliment your good service.
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