Jessica at Genesis of Downtown Birmingham was by far the best salesperson out of three dealerships th
at we spoke to. We talked with someone for a week out of North Carolina, Hoover, and Oklahoma. None of them provided customer service the way Jessica did.
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GV70 purchase experience with Aaron Hilliard has been great. Friendly, informative, and helpful. I wo
uld highly recommend him as your salesman, as well as this dealership, if you are shopping for a car.
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I purchase this vehicle primarily because the salesman was so knowledgeable and honest.
I’ll look at Bmw’s and Audi’s. Both were great cars . However the differentiator was the genesis sal
es rep. He was professional, extremely knowledgeable and genuine. I am in sales,and I’ve been successful primarily because I am genuine, trustworthy and likable . My genesis salesman was all of the above. When it comes right down to it - people buy from people they like. I liked Mitch and he Made me feel comfortable purchasing a vehicle oh that was quite honestly out of my price range.
Customer service is very professional. Staff dress very professional as well speak very kindly and wi
th respect. Place that very clean and very hospitable to customer.
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My car went in for a recall, I had a car dropped off while they took my car to have the work done. K
aitlyn kept in constant contact with me and took a personal interest in making sure they did everything they could to make this experience an extraordinary one for me. I've never experienced First Class Service like this before and I've owned several high end brands. This makes me want to go buy another car. Maybe not this year though.
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