I needed a brake job, alignment, and tire rotation and balance. Being results oriented I could not be
more pleased with the end results. All issues were resolved. My ride is smooth, straight, and able to stop on a dime. Hooray! All this with technical perseverance and excellence in customer service!! Vic's has earned my business as a repeat, loyal customer. I'll be back.
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The Lexus Dealership here in Baton Rouge told me they had to replace my tire that had a nail in it. T
hey told me matter of factly that it could not be patched. It was $300 for a new tire. I decided to take it to Jefferson Car Care and they told me it could be patched for $25. It ran for 7,000 more miles. They are always honest with me and never do work I don't need. I totally trust them.
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I have always hated going into mechanics or auto shops because I don’t know much about cars . As a co
llege student I got swindled by a car dealership in Oshkosh on things they claimed I needed done and charged me for, but then never actually replaced .
My father had to go back into the dealership with me to get the repair bill corrected and money returned . It was a terribly humiliating experience, because I was treated with so much disdain and my father was treated with so much respect .
However , in my experiences with American Car Care, I have seen ALL customers treated with respect regardless of their knowledge concerning cars . I don’t feel apprehensive about taking my car in there for repairs as I am not “ talked down to” or treated as if I am an idiot . I am always treated with courtesy and I am given options, if available, for needed repairs. I would highly recommend their services .
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Great family owned business. I've brought all of my vehicles in for oil changes, new tires, break wor
k, you name it they've done it. Couldn't be happier with the service.
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