I've now had Shadow Lake Collision work on my vehicle twice (first time was hail damage and second ti
me was replacement of some body panels and components). Both experiences were incredibly smooth and painless for me. From the initial estimate of work, through the insurance claim process, up to the day I picked it up, they handled everything professionally. I received periodic e-mail notifications and phone calls to keep me current on the progress, and they handed the keys back to me with my vehicle looking as good as it did the day I bought it. I can't say enough great things about this company or the people who work there. Extremely friendly and courteous staff of folks who are really great at their respective roles. Thank you!
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I recently had an opurtinity to buy
a used car and had Entwhistles check out the several cars I
looked at I like the fact that I've met most of the mechanics and trust thier opions and the fact that entwhistles is a AAA towing service provider and one of the oldest continuous providers in Central ma. Speaks volumes I do not hesitate to recommend them
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Very nice, helpful, and professional. While they could not resolve the issues with my car I will stil
l return to them for other minor issues that I may have with my car.
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