My A/C wasn't working and I was preparing for a long road trip. Called Frank's and they got me in qui
ckly, diagnosed the issue promptly and had everything completed and ready for me to start my journey. I've trusted my vehicles with Frank's for many years, and they are always friendly, honest, and open to my input. They have allowed me to acquire parts that they were having difficulty obtaining. I'm very grateful to the entire team for their work.
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My 24,000 mile service was quick and easy. I made my reservation online, had no wait for express serv
ice check-in and was out the door in under an hour.
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Just wanted to say that Pat Hammond was a delight to work with. Efficient, funny, and friendly. Made
me feel very welcome. Great customer service.??
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John was great. He was very knowledgeable about the vehicle and easy to work with. The price they cam
e up with for our trade-in was right inline with what I was expecting. When he came up with the price of the car and I countered, he was empowered to go to the computer and figure out the lowest price on his own without having to go to a manager or get someone else involved. Finance still took a long time, but that was no surprise. I would go here again for sure.
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