I love that I get pictures of parts on my Tundra that are needing to be replaced before I actually ha
ve to replace them so I can plan for future maintenance and replacement. I have 170k on my truck and thanks to Franks i’ll probably get another 170 out of it!
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My service tech concentrated on safety for my tire replacement and then pointed out an issue for my b
rakes without being pushy. I really appreciated his approach
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My 24,000 mile service was quick and easy. I made my reservation online, had no wait for express serv
ice check-in and was out the door in under an hour.
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Just wanted to say that Pat Hammond was a delight to work with. Efficient, funny, and friendly. Made
me feel very welcome. Great customer service.??
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John was great. He was very knowledgeable about the vehicle and easy to work with. The price they cam
e up with for our trade-in was right inline with what I was expecting. When he came up with the price of the car and I countered, he was empowered to go to the computer and figure out the lowest price on his own without having to go to a manager or get someone else involved. Finance still took a long time, but that was no surprise. I would go here again for sure.
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