Ali(OWNER) is one of the most professional and genuine shop owners I’ve met. I brought in my Lexus LC
500 (140K CAR) for high-performance brake pads and rotors, and the level of detail he put into the job was incredible. He was friendly, transparent, and kept me updated the whole way through.
Even when I forgot to bring a few new parts (TOTALLY MY FAULT), Ali found a way to reuse my old sensor, saving me both time and money. Most places would’ve just charged extra or delayed the job, but he focused on getting results and doing it right.
The price was very competitive, and there was zero pressure to buy any extra services. Just honest, quality work. If you’ve got a high-performance car or even a regular commuter, I can’t recommend Ali enough.
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Felix Auto has been taking care of my cars for 25 years. The integrity of Pete and his team have given me peace that my car is in the best working order after their service.
Pete explains all details with every service and provides what's to be anticipated in the future as t
he car ages. He and the team make me feel like family. I trust everyone's level of mechanical experience and their determination to find and fix any problem. One more thing. You can tell how healthy a company is with how the owner treats his staff. Pete treats his employees with respect and gratitude. Just like he does his customers. Love Felix Auto!
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Hyundai Fremont was great...however rest of Hyundai provided terrible service
Hyundai Fremont was great. Nick took care of the paint issue very efficiently once I went to Fremont.
The rest of Hyundai including Hyundai America call center and the case manager (Pamela) assigned and her supervisor was horrendous. San Leandro Hyundai also never followed through after they took the pictures...never submitted it to Hyundai. Stevens Creek Hyundai would also not help. This case took 3+ months to resolve because of complete incompetence elsewhere in the organization. I should've gone to Fremont Hyundai to begin with.
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I made the appointment online and showed up early. The salesperson, management and finance were all v
ery friendly and worked things out as fast as they could. I do appreciate them being great with test driving a number of vehicles before deciding which one or purchase.
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Schedule an appointment they didn’t have me wait more than an hour for sercice like other dealerships
were i had appointment took 3 hours for service not here I waited for like 45 minutes
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